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City Volkswagen of Evanston
Evanston, IL
2,482 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,482 reviews
November 28, 2023
Ricky was a pleasure working with. I was looking at a vehicle that wasn’t at their lot he went out of his way to make sure they brought it to his store and I drove off the same day I w I was looking at a vehicle that wasn’t at their lot he went out of his way to make sure they brought it to his store and I drove off the same day I went to look. Ricky and the financial team made sure they did what they could to get me in my vehicle. Thank you again More
by ccannon8806
Employees Worked With
November 28, 2023
Excellent customer service. Competent techs and administrative work. Timeliness in getting you in and out of the door. Competent techs and administrative work. Timeliness in getting you in and out of the door. More
by russell.payne
November 26, 2023
Ian Roth was fantastic. He provided a truly professional experience as I looked to sell my car to City Volkswagen of Evanston. Ian was extremely diligent and very friendly t He provided a truly professional experience as I looked to sell my car to City Volkswagen of Evanston. Ian was extremely diligent and very friendly to work with. He gave me confidence that I was getting a fair deal for my vehicle! More
by Brentley
Employees Worked With
Ian "E" Roth
November 25, 2023
Ricky was great! He answered all of the questions I had and I was able to walk out with the vehicle I wanted in the price range I wanted. He was very helpful, persona He answered all of the questions I had and I was able to walk out with the vehicle I wanted in the price range I wanted. He was very helpful, personable, and made for a great experience. More
by brittanysroga
Employees Worked With
November 23, 2023
Very friendly and professional staff For next my purchase i'm coming back for sure. purchase i'm coming back for sure. More
by toni77230
Employees Worked With
November 22, 2023
Worked with Mario on a new Atlas. Then met with Jennifer in finance to finalize. Great experience, couldn’t ask for more Then met with Jennifer in finance to finalize. Great experience, couldn’t ask for more More
by Jbs
November 22, 2023
Had a great experience here buying a used Atlas. Worked with Mario. highly recommend him and City Worked with Mario. highly recommend him and City More
by mike
Employees Worked With
November 21, 2023
Thank you to Ian Edmondson and Jennifer Stewart for a super long day helping us buy two cars and educating our daughter on the process. Can't recommend City Volkswagen of Evanston enough! super long day helping us buy two cars and educating our daughter on the process. Can't recommend City Volkswagen of Evanston enough! More
by Atlas Buyer
November 21, 2023
I worked out a deal over the phone on a used car, came in the next day and finalized the transaction. Quick and easy process the next day and finalized the transaction. Quick and easy process More
by Lizk
November 21, 2023
Everyone was pleasant throughout the purchase process. They even let us bring our dog into the dealership! Paperwork was painless. We love the car. They even let us bring our dog into the dealership! Paperwork was painless. We love the car. More
by Steve Schuette
Employees Worked With
Nathan Harris
