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City Volkswagen of Evanston
Evanston, IL
2,484 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,484 reviews
September 23, 2023
Excellent service! The dealership was upfront with everything and provided great service. Showroom is really nice.Professional people. Will definitely recommend everyon The dealership was upfront with everything and provided great service. Showroom is really nice.Professional people. Will definitely recommend everyone in my family and friends and will not hesitate to buy from here again. More
by niko
Employees Worked With
September 22, 2023
Service was excellent and associates are amazing. Coffee was great and dealership was exceptionally well. Coffee was great and dealership was exceptionally well. More
by rzmtransport
Employees Worked With
September 20, 2023
It was a very low-key, relaxed experience. No pressure, Ricky showed me the car I was interested in and during the actual purchase both he and the finance guy (whose name I’ve forgotten, sorry No pressure, Ricky showed me the car I was interested in and during the actual purchase both he and the finance guy (whose name I’ve forgotten, sorry) made that part of the process run quickly and smoothly. More
by michel.helmke.1
Employees Worked With
September 19, 2023
had a fantastic experience with Mario. From the moment I walked in, I was greeted with a warm welcome and excellent customer service. The staff was knowledgeable and patient, answering all From the moment I walked in, I was greeted with a warm welcome and excellent customer service. The staff was knowledgeable and patient, answering all my questions and helping me find the perfect vehicle to suit my needs. Thank you so much Mario you are the best. More
by Szeinuba
Employees Worked With
September 19, 2023
I worked with Mario on a brand new Cross Sport. He made sure my experience was a great one from start to finish. 5 stars He made sure my experience was a great one from start to finish. 5 stars More
by SparF
Employees Worked With
September 19, 2023
Mario Grbavac always does a great job and connects well with people. I made a point to seek him out and buy my new car from him. It was the most stress free buying experience I've had in recent memory. with people. I made a point to seek him out and buy my new car from him. It was the most stress free buying experience I've had in recent memory. More
by seaworthy67
Employees Worked With
Other Employees :
BORIS NIKOLOV
September 18, 2023
Great dealership with a very nice and accommodating staff. Worked with Mario to finalize my deal on a used Tiguan. Very happy with the whole process staff. Worked with Mario to finalize my deal on a used Tiguan. Very happy with the whole process More
by Theon
Employees Worked With
September 18, 2023
Narcis is the best in the business, hands down! So knowledgeable, customer service friendly and professional. We wouldn't buy a car from anyone else. Thank you, City VW of Evanston! We are super ha So knowledgeable, customer service friendly and professional. We wouldn't buy a car from anyone else. Thank you, City VW of Evanston! We are super happy customers. More
by elassner
Employees Worked With
September 18, 2023
I worked with Narcis Agic. Narcis was great to work with!! I would highly recommend him. Narcis was great to work with!! I would highly recommend him. More
by tracylullo
Employees Worked With
September 16, 2023
Great professional team at City VW, Evanston. Special thanks to Narcis and Mario in sales and Bill and Oscar in service. Special thanks to Narcis and Mario in sales and Bill and Oscar in service. More
by twiscomb
