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Cityside Subaru

Belmont, MA

4.9
3,440 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,440 reviews

December 27, 2019

If you want a comfortable experience with a friendly, authentic, very knowledgeable salesperson, you have found the guy. He did what I needed. Explained the important technology and safety, got me a pric More

by barbara1201
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Dec 29, 2019 -

Cityside Subaru responded

Thank you so much for this great 5-star review, Barbara! Thanks for choosing Cityside Subaru and helping to share the word about us. We’re here for you anytime! Nathan White General Manager nathan@citysidesubaru.com

December 26, 2019

Crystal was awesome. Made everything super easy and pleasant. We did most of the work by phone or text so i could just come in and pick the car up. Highly recommend working with her. More

by An Le
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Dec 27, 2019 -

Cityside Subaru responded

Thank you for letting us know what a great job Crystal did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work hard to make sure that Cityside Subaru is a place where everyone is treated fairly. Nathan White General Manager nathan@citysidesubaru.com

December 26, 2019

Great to work with a place that puts you, rather than sales, This was our first time dealing with Cityside Subaru. We were looking for a new car and stopped at Cityside as well as a few other dealerships. We wer More

by BRIANSVGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Cityside Subaru responded

Hi Brian, thank you for your business and this review! We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nathan White General Manager nathan@citysidesubaru.com

December 23, 2019

100% all around! Just picked up our new 2020 Legacy., our second purchase from this dealership. Perfect service at every step of the process. Crystal Campbell is supe More

by Happy Customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Dec 24, 2019 -

Cityside Subaru responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Cityside Subaru. So happy Crystal was able to help you find the perfect 2020 Legacy! Nathan White General Manager nathan@citysidesubaru.com

December 22, 2019

Great experience I bought a new Subaru Crosstrek. I like the stuff and the car! Mark L. Is a great guy. Cityside Subaru is awesome and I will recommend to others. More

by TSANGDO
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2019 -

Cityside Subaru responded

Thanks for your feedback on your recent visit to Cityside Subaru. I'm glad to hear that Mark was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Crosstrek! Nathan White General Manager nathan@citysidesubaru.com

December 20, 2019

Awesome place! This was our second Suburu, the first one is 15 years old. Mark was reliable and honest - this is exactly what you want at a dealership. Thank you! More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Cityside Subaru responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Nathan White General Manager nathan@citysidesubaru.com

December 19, 2019

Overall good experience Overall good experience. I came in looking for a used Impreza, and was helped by Flavio immediately upon entering the dealership. While the first time More

by KEM1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Cityside Subaru responded

Hi, Thank you for your kind words and congratulations on your new Impreza! Flavio is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Nathan White General Manager nathan@citysidesubaru.com

December 19, 2019

First Subaru - great experience Great experience buying a new Impreza at Cityside Subaru. Mark couldn’t have been more helpful. Paperwork and vehicle pickup was very smooth as we More

by NEILFSCULLION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Cityside Subaru responded

Hi Neil, Congratulations on your new Impreza! It's great to hear that Mark was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Nathan White General Manager nathan@citysidesubaru.com

December 17, 2019

Mark was awesome! Primarily worked with Mark, and he was awesome. Made the process really smooth and was super welcoming, made us feel really comfortable the entire way More

by Bosley34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Dec 17, 2019 -

Cityside Subaru responded

It's fantastic to hear that Mark provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Nathan White General Manager nathan@citysidesubaru.com

December 17, 2019

We have bought three Forresters from Cityside and have been happy with both the durability of the cars and the excellent service department. This was my first lease, and negotiations over purchase and lea More

by Stuartkaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Dec 17, 2019 -

Cityside Subaru responded

Stuart, Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Crystal was able to assist you in explaining the Impreza Bluetooth technology and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Dan Good General Manager dgood@colonialsouth.com

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