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Cityside Subaru

Belmont, MA

4.9
3,447 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,447 reviews

October 26, 2019

New Crosstrek Buying new Crosstrek went smoothly starting with email on price, then test drive/sign deal and finally pickup. Quick and efficient process made whole More

by LEE_AND_WENDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Rosenberg, Matthew Eckhardt
Oct 30, 2019 -

Cityside Subaru responded

Awesome! Thank you for deciding to purchase your vehicle at CitySide Subaru.

October 24, 2019

Pleasant Experience Process was easy and straightforward. Felt no pressure from anyone involved. Brian was great on the front end, getting us in the door. Crystal was ver More

by bang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 24, 2019 -

Cityside Subaru responded

Awesome! Thank you for deciding to purchase your vehicle at CitySide Subaru.

October 24, 2019

Cityside is the best! This is the third Subaru my family has purchased from Cityside. Each time we have dealt with Rob Gale. His professionalism is top notch, as his knowle More

by Tony S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Oct 24, 2019 -

Cityside Subaru responded

Thank you for the kind words. Rob is a fabulous representative. We all strive to perform as he has in this case.

October 23, 2019

Overall Pleasure to work with Crystal and the entire Subaru team. Easy to negotiate a fair price. Dealership is clean and everyone was pleasant. I would rec More

by Uspoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 24, 2019 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for giving us the opportunity and for sharing your experience with others.

October 23, 2019

Great Experience With This Dealership I went in to lease a new Subaru after I lost my last car in an accident. Everyone I spoke to was friendly and answered my questions in a straightforwa More

by reganem76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiFrancisco
Oct 24, 2019 -

Cityside Subaru responded

That's what we like to hear! The team really enjoyed working with you. Thank you.

October 21, 2019

Just bought a new Forester Had a great experience working with Crystal. No pressure and very open negotiations led to a quick and easy sale. I would definitely recommend this More

by KOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 22, 2019 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Subaru.

October 19, 2019

Pleasant Experience We purchased a 2020 Subaru Ascent. The sales process was relatively low pressure and we felt like we got a fair deal. I would recommended Cityside. More

by ZKZG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Eckhardt
Oct 22, 2019 -

Cityside Subaru responded

Congratulations on your new Subaru. Thank you for giving us the opportunity and for sharing your experience with others.

October 17, 2019

a good deal with nice people I liked the low pressure atmosphere and the honesty in presenting facts that were less competitive than some other dealers. Might have saved $500-100 More

by DICK_CAVANAGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 18, 2019 -

Cityside Subaru responded

Thank you for the vote of confidence and for sharing your experience with others.

October 17, 2019

Very Satisfied Very satisfied with how Mark and Tom handled both the financing of my car and getting me the color I was looking for by reaching out to another dealer More

by Andrew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Cityside Subaru responded

Awesome!! It is all about customer service and both Mark and Tom prove that every day. Thank you for giving us the opportunity and for sharing your experience with others.

October 16, 2019

Great experience buying my new Subaru Crosstrek I walked into the dealership, not knowing what kind of Subaru would fit my needs. Crystal was able to help me pick the right vehicle for my needs. She More

by Joanne Bedigian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Oct 17, 2019 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Crystal on the team at CitySide Subaru. Please check in with us on your future visits.

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