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Cityside Subaru

Belmont, MA

4.9
3,467 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,468 reviews

July 20, 2019

Happy Return Customer This is my second Subaru both from Cityside, and in particular both through Mark Lidano. Mark tells it to you straight, and makes sure all your quest More

by dcallum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Cityside Subaru responded

Trust is a hard thing to earn in the automotive business. We try to rise above the stigma of our industry and Mark is a fantastic example of that. We are delighted that he has made CitySide Subaru his home. Most importantly, we appreciate your business. Thank you.

July 16, 2019

Great, fast experience I had already test driven the car and was sure I wanted to make the purchase. Rob and I were able to start talking off the bat about what I wanted in More

by PING_SHADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Jul 18, 2019 -

Cityside Subaru responded

Enjoy the new car! And thank you for choosing CitySide Subaru.

July 16, 2019

Very professional and genuine experience Crystal was great to work with and went out of her way to make sure I was comfortable with the vehicle and had everything I needed before leaving the More

by mike5353
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Jul 24, 2019 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Crystal on the team at CitySide Subaru. Please check in with us on your future visits.

July 16, 2019

Great Experience! Having had our car for 22 years, the new-car process was more than a little bit unnerving. From the moment we meet, Rob Gale made us feel welcomed, m More

by LorreyB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Jul 24, 2019 -

Cityside Subaru responded

Thank you for the kind words. Rob is a fabulous representative. We all strive to perform as he has in this case.

July 15, 2019

Stress free car purchase...with excellent people. Eric went above and beyond to help us in purchasing our Subaru. He was honest and extremely easy to work with. There was no pressure during our deal More

by JBURKE226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our experience was excellent thanks to Eric Burd??
Jul 18, 2019 -

Cityside Subaru responded

Extraordinary!! It is all about customer service and Eric proves that every day. CitySide Subaru is grateful to have him and equally happy to have you as a new Subaru owner.

July 15, 2019

Low pressure and ready to make a deal. From initial phone call to final sale and delivery was less than 48 hours. I’d done two months of research on vehicles and dealers on line as well as More

by OUEL4446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiFrancisco
Jul 18, 2019 -

Cityside Subaru responded

We love it! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations.

July 14, 2019

2019 Crosstrek Hybrid It was a pleasure to do business with CitySide Subaru. All the staff I interacted with there were respectful, friendly and helpful. My car buying pro More

by VBro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2019 -

Cityside Subaru responded

Most of our sales people have been here for a long time but Mark is the longest standing with almost 20 years. Every day he strives to be the best he can while always taking care of our customers. We appreciate how he represents the company. Thank you for working with us and we hope you enjoy your new Crosstrek Hybrid.

July 14, 2019

Great people Crystal was great to work with. We had difficult schedules, and she was always willing to meet with us at the end of the day and makes us feel unrushe More

by Ash_cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Jul 14, 2019 -

Cityside Subaru responded

We couldn't be happier. We are very fortunate to have Crystal on the team at CitySide Subaru. Thank you!

July 13, 2019

Poor Service Communication and follow through I have just spent the last 15 minutes being yelled at by the dealership owner-he says he does not have enough service people and cannot hire them and More

by Hatemysubaru
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick White-OWNER
July 12, 2019

2019 CrossTrek purchase I traded in my 2015 CrossTrek (which I also bought at CitySide Subaru) for a 2019 CrossTrek. I really like this model, it meets my needs and has prove More

by peterandgerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Foresta
Jul 14, 2019 -

Cityside Subaru responded

We appreciate your return visit. We are certain this Crosstrek will serve just as well as the last. Mark is a fountain of knowledge and always takes the time to make sure our customers understand these complex machines.

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