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Cityside Subaru

Belmont, MA

4.9
3,467 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,467 reviews

June 28, 2019

Buying a Subaru forester This was a pleasant experience. Did not get subjected to the “used car salesman” pitch. Was quick, painless and efficient. I would recommend this deal More

by Priti
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Jun 30, 2019 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Subaru.

June 28, 2019

Choosing to lease another Subaru Impreza I was pleased with the terms of my first lease three years ago of an Impreza and hesitated whether to buy out or lease again. The salesman convinced m More

by JDUNCKLEE37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2019 -

Cityside Subaru responded

We certainly hope you don't have any problems but we are here for you. We greatly appreciate the repeat business and are glad that you met Eric. He is a professional and an excellent representative of CitySide Subaru.

June 27, 2019

Fantastic experience! Working with Rob Gale to lease my new vehicle was a pleasure! Rob was informative and incredibly knowledgeable about the car and all of the options. H More

by lschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Jun 27, 2019 -

Cityside Subaru responded

Rob's middle name is "customer service". We are fortunate to have him on the team. Enjoy your new Subaru ascent!!

June 25, 2019

Purchase a new car . I wanted to trade my Lincoln Continental for a new outback and had dealings with MetroWest Subaru where we had just purchased the car for my wife an More

by DOWNES15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Cityside Subaru responded

We're just happy you found us. Enjoy your new Outback!

June 25, 2019

Excellent Customer Service This particular dealership is by far, exceptional. I worked with Nathan, Eric, and Tom (finance). I have been looking for a car for almost two months More

by ANABOBOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager Nathan
Jun 26, 2019 -

Cityside Subaru responded

Not every dealership takes the same approach to customer service. We honestly try to make it painless and we pride ourselves on our reputation. Thank you for referring us to your coworkers, they will be in very good hands.

June 24, 2019

Saw car on Sunday, drove home on Mon. NO hard sell!! Mike asked what I wanted in a car, & after I told him that I was moving on from sedan to something else for more storage space, I look at a mini-SUV. More

by BosDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiFrancisco
Jun 26, 2019 -

Cityside Subaru responded

What a great story. We are very happy you found us and that everything worked out. Both Mikes have a talent for listening to the customer and making sure they leave happy. See you soon.

June 21, 2019

Good customer service and easy and ready to deal. Good attention to customer! Made buying a new car a pleasant no hassle transaction. Would recommend dealer to anyone looking for a new car or even us More

by Dortles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Jun 26, 2019 -

Cityside Subaru responded

Thank you for choosing CitySide Subaru. We appreciate the vote of confidence.

June 20, 2019

Salesperson - Mark Lidano was excellent Mark Lidano, Tom D'Allesandro and the Sales Manager were extremely helpful in every part of the purchase process and delivery of my new Crosstrek. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2019 -

Cityside Subaru responded

Most of our sales people have been here for a long time but Mark is the longest standing with almost 20 years. Everyday he strives to be the best he can while always taking care of the customer. We appreciate how he represents the company.

June 19, 2019

Peter was the best to work with My husband and I were looking for a new car and Peter Rosenberg came to our assistance. I had a car set in mind and he was really able to help get the More

by ML8189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg
Jun 22, 2019 -

Cityside Subaru responded

We love it! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations. Peter breaks the mold.

June 18, 2019

Crystal was the best I got my new outback last weekend, and Crystal was great from start to finish. She was low pressure as we worked to get the deal done, and kind and kn More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Jun 22, 2019 -

Cityside Subaru responded

Crystal and CitySide Subaru truly appreciate your business. Thank you and we will see you at your first service.

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