Cityside Subaru

Excellent customer service, straightforward, stand by their products and in case of an issue, works conscientiously to resolve it. Highest praise for sales and service. their products and in case of an issue, works conscientiously to resolve it. Highest praise for sales and service. More

Customer service was great It was easy to schedule an appointment. Work was completed within time frame promised. They provided complimentary Lyft service. appointment. Work was completed within time frame promised. They provided complimentary Lyft service. More

Everything about my purchase was professional, everyone friendly and helpful, completely non-sales-y. Every question I had, was answered thoroughly, and great care was taken to make sure I understood each friendly and helpful, completely non-sales-y. Every question I had, was answered thoroughly, and great care was taken to make sure I understood each step and each element of the purchase. I can't imagine every buying from anyone else in the future. Diogo (my sales person) was awesome: amiable, easy to get along with, no pressure, knowledgeable and helpful. More

I brought my 2024 Outback for a routine service. The service advisor was helpful, courteous & knowledgeable, as was everyone else in the dealership. If you want a new or used Subaru, there's The service advisor was helpful, courteous & knowledgeable, as was everyone else in the dealership. If you want a new or used Subaru, there's only one place to go. (IMHO) More

Great team, easy to work with. Was able to get the car I needed quickly. Was able to get the car I needed quickly. More

I had a great experience at this dealership from start to finish. The staff, specially Nick Keitel my sale agent was friendly, professional, and never made me feel pressured. They answered all my questions h finish. The staff, specially Nick Keitel my sale agent was friendly, professional, and never made me feel pressured. They answered all my questions honestly. The buying process was smooth, transparent, and much faster than I expected. I really appreciated the excellent customer service and attention to detail. I would definitely recommend this dealership to anyone looking for a reliable and stress-free car buying experience. More

Sales persons were informed, respectful and pleasant. I especially liked working with Flavio Fonseca, who was gracious and patient. I especially liked working with Flavio Fonseca, who was gracious and patient. More

Purchased our first car at CitySide. Michael Fuller, Mark Lidano, and Eric Burd were excellent. We received all the necessary information that led us to purchase the car at CitySide. I n Michael Fuller, Mark Lidano, and Eric Burd were excellent. We received all the necessary information that led us to purchase the car at CitySide. I negotiated the price with Michael through email and got the best deal out of all the Subaru dealerships in the Boston area. When we came to CitySide we met with Mark who had the correct quote and answered all of our additional questions, including some great recommendations for restaurants in the area (we are new to Cambridge). Mark even checked that everything was okay after we left the lot with the car (couple of days later). We met Eric (Bird) for financing and everything was ready before we came, which made the experience much simpler. Would highly recommend CitySide for your next Subaru purchase. More

I had a wonderful experience working with Cityside Subaru to purchase a new Subaru Forester Hybrid. Ryan and Jean were both knowledgeable and friendly, making the purchasing process very easy, and Eric was to purchase a new Subaru Forester Hybrid. Ryan and Jean were both knowledgeable and friendly, making the purchasing process very easy, and Eric was a delight to work with finalizing the final documents. They also did not put any pressure on us, which was greatly appreciated. I would highly recommend anyone looking to purchase a new Subaru to use Cityside. And so long as we are in the area, we will be coming back for service and if we need another vehicle. More

It is a nice environment. The staff are friendly. Our sale person, Flavio, was very professional and accommodating. Overall, it was a pleasant experience. The staff are friendly. Our sale person, Flavio, was very professional and accommodating. Overall, it was a pleasant experience. More