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Cityside Subaru

Belmont, MA

4.9
3,692 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,692 reviews

July 21, 2021

Cityside Subaru was a pleasure to work with when purchasing my new car. Junior was a pleasure to work with and he helped me find the car I wanted, and the car is perfect. I look forward to returni More

by MARY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Junior on the team at CitySide Subaru. Please check in with us on your future visits.

July 19, 2021

Crystal was just great! She is very knowledgeable and was able to answer all of our questions very thoroughly. Professional and patient are words that come to mind to describe our interactions with her. She More

by Birdy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Jul 23, 2021 -

Cityside Subaru responded

Thank you for your review and recommendation. We appreciate Crystal and the way she assists customers like you in finding the perfect car to fit your needs!

July 16, 2021

Great service, very helpful and responsive. Loved working with Crystal especially. She was very knowledgeable about the vehicles we looked into and candid. 10/10 More

by Mwfarrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Jul 23, 2021 -

Cityside Subaru responded

We appreciate your kind words. Crystal certainly is a wonderful asset to our team! Please reach out anytime.

July 16, 2021

Salesperson (Crystal Campbell) was a pleasure to deal with throughout process. This is a sellers’ market and tough environment in which to buy car, While I was somewhat disappointed by final purchase pri More

by Mickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Jul 20, 2021 -

Cityside Subaru responded

Enjoy the new car Mickey! Thank you for choosing CitySide Subaru and Crystal.

July 16, 2021

They were very helpful throughout the entire car buying experience. I will continue to go there for any service that I need in the future More

by msquared816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Jul 20, 2021 -

Cityside Subaru responded

The team really enjoyed working with you. Thank you.

July 15, 2021

Everybody particularly Crystal at Cityside Subaru is highly professional. They know how to respond to the customers and try to help the customers for their satisfactory requirements. I will always rec More

by Sabbas3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Jul 20, 2021 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Subaru.

July 14, 2021

Crystal is a remarkably patient and steadfast salesperson ! Even with such a tight market for used cars, she stayed in touch when anything close to my wish list showed up !! More

by Ruth
Recommend Dealer
Yes
Employees Worked With
Other Employees : Crystal Campbell
Jul 20, 2021 -

Cityside Subaru responded

Thank you for sharing your experience. We are very fortunate to have Crystal on the team at CitySide Subaru. Please check in with us on your future visits.

July 13, 2021

We worked with Flavio and he was wonderful. As first time car buyers, he was very respectful to us and made sure our needs were met. More

by B2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Cityside Subaru responded

That's what we like to hear! Thank you for deciding to purchase your vehicle at CitySide Subaru.

July 13, 2021

Great experience - sales person (Mark L) was knowledgeable and courteous. It was a very pleasant and friendly process. Even though it was a busy time the staff was very efficient. More

by jscheminger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Cityside Subaru responded

Most of our sales people have been here for a long time but Mark is the longest standing with almost 20 years. Every day he strives to be the best he can while always taking care of the customer. We appreciate how he represents the company.

July 12, 2021

This was my first Suburu and we got the pleasure working with Junior. He was patient with answering our questions and worked hard to make sure that we walked away happy with our purchase. He was respectful More

by xdtnguyenx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Cityside Subaru responded

Congratulations on your new Crosstrek. Thank you for giving us the opportunity and for sharing your experience with others.

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