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Cityside Subaru
Belmont, MA
3,693 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,693 reviews
July 12, 2021
This was my first Suburu and we got the pleasure working with Junior. He was patient with answering our questions and worked hard to make sure that we walked away happy with our purchase. He was respectful with Junior. He was patient with answering our questions and worked hard to make sure that we walked away happy with our purchase. He was respectful and gave us then time to make the right decision! Highly recommend him! The location was close and was accommodating as we walked in early despite the appointment time we set a day after. Once we the paperwork was done, we set off not soon after with our new Crosstrek! More
by xdtnguyenx
Employees Worked With
July 12, 2021
Eric, was excellent from start to finish. He kept us informed of the process as we ordered our vehicle ahead. We are pleased with the car and the process. informed of the process as we ordered our vehicle ahead. We are pleased with the car and the process. More
by danielvidana77
Verified CustomerJuly 09, 2021
Positive experience with test drive and at location. Good interest rate and happy with car. All employees were friendly, but I returned to dealer to pick up car after inspection and new tires- despite having interest rate and happy with car. All employees were friendly, but I returned to dealer to pick up car after inspection and new tires- despite having An appointment time, waited over 4 hours to get it. I was offered a loaner vehicle to “go to the mall” while I waited… received $100 check for the long wait, though doesn’t really cover a 4 hour block of time on my day off. More
by beattymeaghan
July 09, 2021
This was my second purchase from Cyrstal Campbell. Her willingness to do anything within her means to make my purchasing experience go seamlessly and smooth is truly noteworthy. My purchase required a lot willingness to do anything within her means to make my purchasing experience go seamlessly and smooth is truly noteworthy. My purchase required a lot of extra effort and creative thinking since I needed a difficult registry plate transfer. She spent her entire afternoon working out the details so that I'd be able to get my car on that same day. She treats her customers with extreme respect, places their wants and needs as her priority, and always seems to deliver her promises with a warm smile. More
by Henry
Employees Worked With
Crystal Campbell
July 07, 2021
Joe and Tom were both extremely friendly, helpful, and accommodating! I had a great experience with them, and absolutely love my new Impreza!! Highly recommend Cityside Subaru. accommodating! I had a great experience with them, and absolutely love my new Impreza!! Highly recommend Cityside Subaru. More
by allison.c.eck
July 07, 2021
For context, I'm a mid 20's female looking to buy my first car. I am going through this process alone and this is the first big purchase I'll have made so far. I was interested in test-driving a subaru first car. I am going through this process alone and this is the first big purchase I'll have made so far. I was interested in test-driving a subaru crosstrek. They did not have a baseline model so I drove a new premium-plus model and was shown a used premium model. The premium used car was decent, 30k miles, only one owner and no accidents reported, but each corner of the car was visibly banged up. I was not excited about this car but was willing to hear a best offer, knowing also that this was a premium model and it would be more expensive than the model I was looking for anyways. Mark Lidano gave me a quote way above what I stated was my limit and what I'd be willing to pay for this car and said "let me just try this." I said fine, try, but did not express any satisfaction towards that deal nor indicate that that was what I was actually offering for the car. When he came back he started explaining next steps and I had to say stop, I am not happy with this deal, I am not willing to go forward with this, at which point he stopped and stated that this had been a formal offer and that "in the adult world, this would not be acceptable." To which I said, "I am so sorry for having wasted your time," and stood up and left. I absolutely do not appreciate the condescension and implication that because I am young I should be treated with less respect. I never consented to any deal and had every right to ask for the best offer to see if it changed my mind about a car that I was not excited about. In buying a new car I believe looking for the right deal for my budget is actually exactly the adult thing to do and this dealership was unable to offer me such a deal. I left this dealership with only negative things to say about it. More
by camillestorment
Employees Worked With
July 07, 2021
My experience with Rob was excellent. He explained the car throughly and supported my getting acclimated in my new car. I would recommend Rob to anyone. Rita Sullivan car throughly and supported my getting acclimated in my new car. I would recommend Rob to anyone. Rita Sullivan More
by RITASULLIVAN8620
July 06, 2021
Joe and Tom were great! They were patient, listened to our questions and answered them fully. We never felt like we were being "sold something" they were helpful, informative and friendly. I was my daug our questions and answered them fully. We never felt like we were being "sold something" they were helpful, informative and friendly. I was my daughter's first car and she now has a standard for a positive buying experience! Thank you! More
by rcampanello
July 05, 2021
Polite, friendly and excellent experience. Very thorough when going over new car when going over new car More
by dzambutomd
Employees Worked With
July 02, 2021
The dealership was excellent and straight forward. Everything I could have wanted in the car buying experience. Everything I could have wanted in the car buying experience. More
by nboyd
