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Cityside Subaru

Belmont, MA

4.9
3,430 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,430 reviews

October 24, 2020

It's the best. I just bought my 4th Subaru, 3rd from them. The one I bought elsewhere (a 2005 WRX STI) I would have purchased from Cityside, but they did not have STI's in stock. I have done 100% of More

by rclarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Nov 05, 2020 -

Cityside Subaru responded

We greatly appreciate the repeat business and are glad that you met Crystal. She is a professional and an excellent representative of CitySide Subaru.

October 21, 2020

I worked with Mark and Tom throughout the process of purchasing my first new car. Honestly I was a bit nervous and anxious before heading to the dealership, but it ended up being both a painless and ple More

by Jeff L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Cityside Subaru responded

It is all about customer service and both Mark and Tom prove that every day. CitySide Subaru is grateful to have them and equally happy to have you as a new Subaru owner. Enjoy your new car Jeff!

October 20, 2020

It was a real pleasure to work with Rob Gale. He was very knowledgeable, responsive, flexible, and reliable. This contributed to making my experience a really good one! More

by aasweig
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Oct 21, 2020 -

Cityside Subaru responded

Congratulations on your new Subaru! Thank you for giving us the opportunity and for sharing your experience with others.

October 19, 2020

Having been to multiple dealerships when we were looking for a new car, we can say without hesitation that Cityside Subaru was the most pleasant to work with. Rob, one of the salespeople, had truly excellen More

by kburbank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Oct 21, 2020 -

Cityside Subaru responded

Thank you for the kind words. Rob is a fabulous representative. We all strive to perform as he has in this case.

October 17, 2020

No pressure...found Crystal Campbell to be very knowledgable about the car(s) being sold. If she didn't know, she found out. Right to the moment before I drove away, she noticed the car did not hav More

by s.quan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Campbell
Oct 21, 2020 -

Cityside Subaru responded

Enjoy the new Subaru! Thank you for the vote of confidence and allowing us the opportunity to exceed your expectations. Crystal is amazing and a true professional.

October 16, 2020

Working with CitySide and Eric was a great experience! Everyone was responsive and easy to work with. We were able to do much of the purchase remotely and appreciated the flexible in person scheduling for More

by laceybrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Cityside Subaru responded

Thank you for sharing your experience Lacey! We are very fortunate to have Eric on the team at CitySide Subaru. Please stay safe!

October 06, 2020

I am a repeat customer at this dealership and have used it frequently for maintenance. Crystal Campbell was very knowledgeable, responsive and was a pleasure to work with. I would highly recommend. More

by A. Kerrigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Campbell
Oct 21, 2020 -

Cityside Subaru responded

We feel the same way about Crystal. Thank you for purchasing your Subaru from CitySide.

October 06, 2020

Attentive, knowledgeable and friendly. I would definitely recommend Cityside Suburu to family and friends. I am very happy with my Forester and appreciate the changes from my 2018. More

by JANEINCORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Cityside Subaru responded

Your recommendation means a lot to us. Thank you for choosing CitySide Subaru. We wish you many adventures in your new Forester.

October 06, 2020

My experience at this dealership was the best I have ever had. Eric Burd was a pleasure to work with and made this leasing experience actually pleasant! He is very knowledgeable, friendly and helpful. Most More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Cityside Subaru responded

Congratulations on your new Outback! Eric and Michael are excellent at what they do and we all strive to perform as they have. Thank you!

October 05, 2020

This was my third vehicle lease through CItyside. I've been using Mark each time, and he was very helpful in negotiating a price that works for me. I appreciate the individualized care! More

by Hannah
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Cityside Subaru responded

Thank you for your repeat business Hannah! We are happy you were able to work with Mark again and that you both came to a price that works!

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