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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,741 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,741 reviews

May 04, 2024

This experience was away better that the first one and very pleasant the team was very courteous More

by CHEFMEDINA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

Hi CHEFMEDINA2, thank you for sharing your positive feedback with us! We're pleased to hear that you had a much better experience this time around and that our team was able to provide you with courteous service. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2024

It is always a pleasure to have my vehicle serviced here. The service advisers are friendly and professional and offer a complimentary rideshare service (within a reasonable distance) back to your home and r More

by David G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
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May 06, 2024 -

Claremont Toyota responded

David, thank you for sharing your positive experience at Claremont Toyota! We are delighted to hear that our service advisers provided friendly and professional assistance. Your feedback is greatly appreciated and we look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2024

Everybody is friendly and very helpful, but the wait time is far to long. In my opinion that's were there needs to be improvement. More

by ALBERTBANALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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May 03, 2024 -

Claremont Toyota responded

Albert, Your business, your patience, and your feedback are all greatly appreciated. We understand your time is valuable and it's important that we are getting you in and out of here in a timely manner. We'll be sure to take this into account and we will be looking at our processes to ensure we're providing services as promptly as we can. We hope that your Toyota is treating you well and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 03, 2024

Thank you for take care of my car. The service man is friendly. Excellent service. More

by SUONG0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Claremont Toyota responded

Hi SUONG0603, thank you for sharing your feedback with us! We strive to provide excellent service to all of our customers and we appreciate your kind words. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 02, 2024

Service was fas an very professional! My advisor was very sweet! Thanks Claremont Toyota for your service More

by RAULMELPATRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Claremont Toyota responded

Hi RAULMELPATRON, thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Claremont Toyota. Our team works hard to provide fast and professional service, and we're glad that it shows. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 02, 2024

great costumers service , was able to find a car we liked, I would come back to this location to look at a car in the future More

by STEPHERS2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Claremont Toyota responded

STEPHERS2006, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and found a car you liked. We look forward to welcoming you back in the future to help you find your next vehicle. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 02, 2024

Carlos Perez y Juan Chavez excelente servicio 100 puntos gracias por todas sus atenciones estamos muy agradecidos. More

by CHESSIT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez
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May 03, 2024 -

Claremont Toyota responded

Gracias por la brillante reseña, CHESSIT1! Estamos encantados de saber que Carlos y Juan le brindaron un excelente servicio. Tus amables palabras significan mucho para nosotros. Realmente apreciamos su negocio y esperamos servirle nuevamente en el futuro. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

May 02, 2024

Excellent service! I love to be attended by Oozy because he gives an exceptional customer service. More

by ANDREAHERNANDEZ0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oozy
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May 03, 2024 -

Claremont Toyota responded

Hi Andrea, thank you for your kind words! We're thrilled to hear that Oozy provided you with exceptional customer service. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 02, 2024

I am consistently pleased with the personalized service I receive on my 2009 Toyota. I bring my car to the dealership at least twice each year More

by ROSALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive
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May 03, 2024 -

Claremont Toyota responded

Rosalie, thank you for your kind words! We're thrilled to hear that you are consistently pleased with the personalized service you receive on your Toyota. We appreciate your loyalty and look forward to continuing to provide you with top-notch service in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 02, 2024

I bought a car from here but it has several issues and the dealer didn’t tell me when I purchased it More

by KEEPYOUNGOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hany Gaied
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Claremont Toyota responded

We're disappointed the vehicle you purchased is having some issues. At your convenience, we'd like to learn more about these issues and see what we can do to help get them resolved. Please contact us when you have a moment to speak. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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