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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,872 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,872 reviews

July 10, 2024

Overall great experience with Brandon and the team. Straight up and honest about my trade in and price of the vehicle, warranty and any other questions or concerns. More

by theodore.wagner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
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Jul 10, 2024 -

Coastal Kia responded

Wonderful news Theodore! We sincerely appreciate the five star review and compliments for our Product Specialist Brandon Wright. We love the feedback including, "overall great experience with Brandon and the team." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

July 10, 2024

A kind and caring staff. The service department is the best I have ever dealt with. More

by gjoyhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Coastal Kia responded

Thank you for the five star service review. We appreciate the five star rating for our service consultant Sam Weisman. We love your comments including, "the service department is the best I have ever dealt with." Thanks again!

July 09, 2024

Kelvin helped me get my very first car under my name, he kept this long process as enjoyable and educational as possible. Very good experience, would recommend. More

by emily sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Jul 10, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. Thank you for the high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

July 08, 2024

Great service with a smile. Was very prompt and polite. Noticed my vehicle needed an inspection. More

by Hrugby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
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Jul 08, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "great service with a smile, was very prompt and polite." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

July 08, 2024

Good customer service and would definitely come back if I ever need service, top notch More

by Queydukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey, Tony Kirschner
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Jul 08, 2024 -

Coastal Kia responded

Great news! Thank you! Your review and gracious feedback are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

July 07, 2024

Our sales rep Evers was responsive and knowledgeable. He made the entire process easy and stress free. More

by TAMMYMARGE14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our Product Specialist Heber Quesada. Congratulations and enjoy! We are here if you need us.

July 06, 2024

They were very helpful and helped me find exactly what suited my needs. In my opinion went beyond expectations. More

by jbstogner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Bill Mathias, Tyler Desmarest
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Jul 08, 2024 -

Coastal Kia responded

Thank you! We are thrilled to hear our Coastal Kia team exceeded your expectations. We love the feedback including, "they were very helpful and helped me find exactly what suited my needs." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

July 06, 2024

Was a good experience. I used the concierge service. They were on time and very helpful and friendly More

by WITCHYTARHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious compliments. We are thrilled to hear you were able to take advantage of our complimentary shuttle service. It was thoughtful of you to share your recent experience online. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 06, 2024

They listen very intently to any concerns I may have and always very professional thanks ❗️ More

by katmm1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our service team. Your gracious comments are truly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

July 05, 2024

Everyone is always friendly and helpful at this location. I was out of there at the exact time provided at check in. More

by mlongerbeam
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Report | Print
Jul 08, 2024 -

Coastal Kia responded

Wonderful! We appreciate the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "I was out of there at the exact time provided at check in." Please do not hesitate to reach out if you need us. Thanks again!

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