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Coastal Kia

Wilmington, NC

4.8
5,882 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,882 reviews

March 11, 2024

Worst dealership experience. When I bought my car I was treated very poorly. Awful experience. More

by bb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Koballa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mathias
Mar 12, 2024 -

Coastal Kia responded

We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706. Your review mentions a purchase experience and/or possibly a service experience on a Subaru? We will need more information and would like to address your concerns. We look forward to your call.

March 11, 2024

Huge inventory, large selection of models, easy to deal with. low pressure. Fast delivery. Easy to set up test drives. We arrived and within 5 hours were driving home in a new car. Simple, straight forward More

by Rstacy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Mar 11, 2024 -

Rstacy55 responded

Thank you

March 10, 2024

Professional staff; quality and efficient service. Took my car there at the appointed time of 7:45 and a courtesy car was waiting to give me a ride to work. Car was ready in two hours for the 30,000 More

by RWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and and amazing testimonial. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

March 09, 2024

My experience purchasing a car through Coastal Kia, and with Cody, was exceptional. From start to finish the process was concise and hassle free. During the decision making process Cody answered all of m More

by WhitneyH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Coastal Kia responded

Wonderful news! Congratulations! We appreciate the high marks and compliments for our Product Specialist Cody Hamilton. We love the feedback including, "from start to finish the process was concise and hassle free." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 09, 2024

Friendly, prompt, courteous service, well done in short order, car washed as well, all great. More

by Ex-Codder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Mar 11, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to rate our Service Consultant Sam Weisman with such high marks. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

March 09, 2024

Positive, friendly and hospitable environment that made buying our car a pleasant experience. Daniel was super nice! More

by richlor2
Recommend Dealer
Yes
Employees Worked With
Daniel Silvestri was excellent!, Uber Hernandez, Tyler Desmarest
Mar 11, 2024 -

Coastal Kia responded

Thank you for the five star review and high marks for Daniel Silvestri, Uber Hernandez and Tyler Desmarest. Congratulations and enjoy! Thank you for choosing Coastal Kia.

March 09, 2024

I went to Coastal Kia with a car already in mind. Jason was busy when we got there but he made sure I was taken care of by someone he trusted. I had such a pleasant time there and buying the car I wa More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah, Uber Hernandez, Jason Dodd
Mar 11, 2024 -

Coastal Kia responded

Thank you Tara! We appreciate the five star review and high marks for our sales team. We love the feedback including, "I had such a pleasant time there and buying the car I wanted was seamless!" Congratulations! We are here if you need us.

March 08, 2024

Kelvin was a great salesman. Very entertaining and accommodating. Would recommend everyone to this dealership! More

by jamie
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson, Tyler Desmarest
Mar 11, 2024 -

Coastal Kia responded

Thank you Jamie! We sincerely appreciate the five star review and compliments for our Product Specialist Kelvin Swinson. We appreciate the high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 08, 2024

Coastal Kia always works hard to make sure your car is well cared for. They are great at finding a time for me to get in for service and they take care of my car in a very reasonable amount of time. The More

by TROOPERVINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Mar 11, 2024 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and compliments for our Service Consultant Darren Gokey. We are thrilled to hear Darren exceeded your expectations and and has earned your trust. Thanks again! We are here if you need us.

March 08, 2024

I've been with several different service advisors, and the service is always excellent, and the work is always completed the first time stop no hassle. Complimentary car wash, too! More

by Christopher Hawkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
Mar 11, 2024 -

Coastal Kia responded

Thank you Christopher! We appreciate the five star service review and are excited to hear you were able to take advantage of our complimentary car wash. Thank you for choosing Coastal Kia for your automotive service needs.

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