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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,874 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,875 reviews

January 06, 2024

The service was great. I even got a follow up call to make all went well. More

by kateybug88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
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Jan 08, 2024 -

Coastal Kia responded

Great news! Thank you for taking time to go online and rate your recent service experience. We appreciate the five star review and high marks for our Service Consultant Darren Gokey. Thank you for choosing Coastal Kia! We are here if you need us.

January 06, 2024

Very pleasant to work with, Cody Hamilton was the best. And Michael Mascavage was great also. More

by dmarie936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our Product Specialist Cody Hamilton and Finance Director Michael Mascavage. Enjoy and congratulations! Thank you for choosing Coastal Kia!

January 06, 2024

Excellent,clean,and beyond what I have seen with other car sales rooms a ten in my book More

by JIMHAUGHEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Tony Kirschner
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Jan 08, 2024 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We truly appreciate the high marks for so many of our service team members. It was thoughtful of you to go online and rate your recent experience. Thanks again!

January 06, 2024

Very professional. Totally informative. Positive guidance. Courteous. Friendly. A reassuring presence that exudes confidence in the Coastal Kia experience. More

by duffer480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
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Jan 08, 2024 -

Coastal Kia responded

Thank you! Your amazing review and high marks are truly appreciated. We love the feedback including, "very professional, totally informative, positive guidance, courteous." Thanks again. We appreciate the high marks for Gary and Darren. Please call us if you need anything.

January 05, 2024

While visiting North Carolina on a vacation for the New Year I experienced mechanical issues. Coastal Kia was right there available to assist. They got me back on the road in just a few hours. The team the More

by TYFFANYLCDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Coastal Kia responded

Thank you! We hate you had issues during your travels but are thrilled to hear we came to the rescue and exceeded your expectations. We appreciate the gracious feedback and high marks. Thanks again!

January 05, 2024

Great service as always. Love my Kia Telluride and the service dept at Coastal Kia! More

by BRANDY.CATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Service Consultant Sam Weisman. It is wonderful to hear you love your Kia Telluride. Enjoy! We are here if you need us.

January 04, 2024

As always. My experience with Coastal Kia exceeded my expectations. My problem was a tire issue, and I was worked into a very busy day and the problem was handl More

by JHDAVIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Wonderful news! We are thrilled to hear our team "exceeded your expectations." Thank you for the amazing review and compliments for our service team. Your trust means the world to us. Thanks again!

January 04, 2024

Great job I’m glad we went to Coastal Kia we can’t be more pleased More

by TERRYBEAMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Coastal Kia responded

Wonderful! Thank you for choosing Coastal Kia for your automotive service needs. We appreciate the five star review and compliments for our team. Please let us know if you need anything.

January 04, 2024

Excellent- timing better than initially quoted! Service agent was fantastic ! I wrote this review right after the visit and now forget his name ‘ Marilyn Roderick MD More

by marmomdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Coastal Kia responded

Great news Dr. Roderick! We appreciate the high marks and gracious feedback. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

January 03, 2024

They were all fabulous to work with. From the second I walked in I was greeted by everyone. No one was pushy and Jason was able to get me what I wanted! More

by Jenna.jasinski12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Jason Dodd
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Jan 03, 2024 -

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review and compliments for our sales team. It was thoughtful of you to mention our Product Specialist, Jason Dodd, by name. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! Please don't hesitate to reach out if you need us.

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