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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,875 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,875 reviews

January 03, 2024

He was a great salesman. Helped in anyway. Very respectful and polite. Answered all questions. More

by LILNANCY1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Brandon Wright
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Jan 03, 2024 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our team. It was thoughtful of you to go online and rate your recent purchase experience. Congratulations! Please don't hesitate to reach out if you need anything. Thanks again!

January 02, 2024

Everything has been great since the first time we walked in, good service, vehicles and service. More

by joshua.hikade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
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Jan 03, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. It was kind of you to give Michael Mascavage, Darren Gokey and Cody Hamilton such high marks. We love the feedback including, "everything has been great since the first time we walked in..." Thanks again! We are here if you need us.

January 02, 2024

The service was done quick and phenomenal. Got my car fixed up and it's as if the car is still brand new. More

by Muhamad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for Sam Weisman and the rest of our service team. We appreciate the high marks and gracious feedback. Please call us if you need anything.

January 02, 2024

We came in, dropped it off, checked in, and Darren kept us up-to-date during the process. Was a very pleasant experience More

by carrolls1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
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Jan 02, 2024 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star service review and compliments for our Service Consultant, Darren Gokey. Thank you for choosing Coastal Kia for your automotive service needs.

January 02, 2024

Great service with clean restrooms and waiting area, along with free snacks and drinks for anyone who needs them. More

by emilyhrhrdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
Report | Print
Jan 02, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our facility. We are thrilled to hear you were comfortable while you waited for your service to be completed. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

January 02, 2024

Staff were extremely attentive and very communicative. We’re from Kentucky but love Coastal Kia. More

by KSNYDER211
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim (last name?) in Service. He races a car on weekends.
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Jan 02, 2024 -

Coastal Kia responded

Welcome to the area! We sincerely appreciate the five star service review and compliments for our service team. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "staff were extremely attentive and very communicative." Please call us if you need anything. Thanks again!

January 01, 2024

Easy in and out service! They did some warranty work without a fuss and did it right! Love my Telluride! More

by pehdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Coastal Kia responded

Thank you! We are thrilled to hear you love your Kia Telluride! We sincerely appreciate the five star review and gracious comments. It was kind of you to give our Service Consultant, Gary Nelson, such high marks. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

January 01, 2024

They are always Johnny on the spot! The service and attentiveness is amazing! Great experience. More

by toryutke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for Sam Weisman in our service department. We love the feedback including, "the service and attentiveness is amazing! Great experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 31, 2023

Same old boring service I rate as excellent. I love being bored this way. Thanks. More

by SNATALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and five star rating for our Service Consultant Sam Weisman. We are here if you need us. Thanks again!

December 31, 2023

Very good service. Time and time out was good. Staff very friendly and caring. I would recommend Coatal Kia to friends and family. Cody was the bomb More

by marilynpeebles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Coastal Kia responded

Congratulations! We appreciate the five star sales review and compliments for our Product Specialist Cody Hamilton. Thank you for the high recommendations too. Enjoy! We are here if you need us.

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