Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,875 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,875 reviews
December 30, 2023
Brandon was really helpful and knowledgable in the vehicle I wanted. The Coastal Kia team worked to the last minute to get me the deal I wanted. I was able to get our family vehicle in time for our va vehicle I wanted. The Coastal Kia team worked to the last minute to get me the deal I wanted. I was able to get our family vehicle in time for our vacation and it was worth it. More
by carlito.f.espinoza
Verified Customer
December 30, 2023
Always so friendly and eager to help. Howard and Bob were very pleasant and were able to assist with any questions I had. Howard and Bob were very pleasant and were able to assist with any questions I had. More
by Tiffanyjagoda32
December 29, 2023
i’m always very happy with the professional service I receive when I take my Kia Optima or Kia Sedona in for service. Bob helped me out on my last visit with the Optima and everything was perfect. receive when I take my Kia Optima or Kia Sedona in for service. Bob helped me out on my last visit with the Optima and everything was perfect. More
by SOUNDONSOUNDSTUDIO
December 29, 2023
I appreciated the time that Jason took to understand my needs, to teach me about the car and to listen to my concerns in the negotiation process. needs, to teach me about the car and to listen to my concerns in the negotiation process. More
by laurahunter1
Employees Worked With
Jason Dodd
December 29, 2023
We arrived early for our service appt but was checked in quickly. We were told of some recent recalls and offered to fix them during the same visit which was awesome. Service rep offered us a shuttle during quickly. We were told of some recent recalls and offered to fix them during the same visit which was awesome. Service rep offered us a shuttle during our wait and checked on us periodically which was nice. Car was ready earlier than expected. More
by noranc101
Employees Worked With
Darren Gokey
December 29, 2023
Best customer service I’ve ever experienced! No beating around the bush, honest and accommodating. No beating around the bush, honest and accommodating. More
by cns1003
Employees Worked With
December 28, 2023
Work was done as stated in a reasonable amount of time Sam communicated during wait Sam communicated during wait More
by GREATBEGINNINGSCDC
Employees Worked With
December 28, 2023
I had a great experience purchasing my new car. Everyone was friendly, My Salesman Sivon was outstanding, I can’t say enough about him. If you’re buying a car here go see Sivon for top notch servic Everyone was friendly, My Salesman Sivon was outstanding, I can’t say enough about him. If you’re buying a car here go see Sivon for top notch service! More
by barbara.newman1217
Employees Worked With
Sivon Gross
December 28, 2023
Sam,Howard and the entire staff treated me great! So helpful and accommodating ! So patient to explain the process that my car needed .l feel like lm in good hands at Coastal Kia Wilmington NC So helpful and accommodating ! So patient to explain the process that my car needed .l feel like lm in good hands at Coastal Kia Wilmington NC More
by RITCHIE.SYLVIA
