Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,881 reviews
I’m a long time customer of Coastal Kia and have made several purchases of new cars. I’ve done all of my service with their service department and could not ask for anything better than the attention and several purchases of new cars. I’ve done all of my service with their service department and could not ask for anything better than the attention and services I have received. More
Thoroughly professional and highly personable staff and fast, efficient service! Very clean and well supplied customer waiting room. fast, efficient service! Very clean and well supplied customer waiting room. More
was very pleased with the level of service and attention to detail that my salesman provided. to detail that my salesman provided. More
Very professional and courteous helped with getting the price to where it needed to be and finding the right Kia. price to where it needed to be and finding the right Kia. More
I took the 2019 in for a few reasons, one was a crack inside the radio screen, I was told that it was out of warranty...The car is actually still under warranty until November, accept the radio it only h inside the radio screen, I was told that it was out of warranty...The car is actually still under warranty until November, accept the radio it only had three years.. So I called the 800 # for Kia and was told that I could file a Good Will to be be considered.. Was told that they would charge me half, witch was a little over 600.00 this car only has 17,000 miles on it.... I don't think so. I was just a little surprised with a car having so few miles that they would not cover the total... More
Great service area. Sam ( not sure of name) was excellent. Car was done when promised, washed & ready. Very friendly Sam ( not sure of name) was excellent. Car was done when promised, washed & ready. Very friendly More
A different gentleman in the service center is now handling all of my service center needs, and the anxiety of having to deal with when my car needs service is starting to go down. He tells me what to handling all of my service center needs, and the anxiety of having to deal with when my car needs service is starting to go down. He tells me what to expect, arranged concierge service, which is a huge help since I am only 1 of 2 in a very busy office with changing hours/days, and take care of a senior. The gentlemen that picked up and brought back my car were polite, and even phoned me, For all of this, I am grateful that the recent experiences are so much better!. More
My car was tricky with it's hard start issue, but the technician wouldn't give up until he found the problem. It wasn't exactly cheap but my car is fixed, no more lights on the dashboard, free shuttle se technician wouldn't give up until he found the problem. It wasn't exactly cheap but my car is fixed, no more lights on the dashboard, free shuttle service, and a free wash. It is worth the peace of mind. More
I had a great experience getting my Kia service and repairs done this week. Sam was very pleasant to deal with and took control of the situation. repairs done this week. Sam was very pleasant to deal with and took control of the situation. More









