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Coastal Kia
Wilmington, NC
5,893 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,893 reviews
June 26, 2023
Did not fix my problem took a day off of work to get car serviced and repaired, service yes repaired no was told nothing wrong no one test drove car same thing rough idle and stalling. Machine says ok BS. serviced and repaired, service yes repaired no was told nothing wrong no one test drove car same thing rough idle and stalling. Machine says ok BS. More
by TRADECO
Verified CustomerEmployees Worked With
Service don’t know mechanic
June 25, 2023
Fast service that went exactly as expected. Courteous attentive staff. Happy for the car wash too! Courteous attentive staff. Happy for the car wash too! More
by misterboy2001
Employees Worked With
June 24, 2023
Great customer service and quality work on the vehicle. Always easy to schedule and they get you in and out on time. Always easy to schedule and they get you in and out on time. More
by MLYONS5164
June 23, 2023
I went to the dealership on the wrong day of my appointment but they put me on schedule and took care of my car. I was very appreciative with Darren’s service at coastal Kia! appointment but they put me on schedule and took care of my car. I was very appreciative with Darren’s service at coastal Kia! More
by Mlino27
Employees Worked With
Darren Gokey
June 22, 2023
Coastal Kia service department is absolutely amazing. They have always made sure my vehicles are running properly. They have always made sure my vehicles are running properly. More
by TAWANAJACOBS34
Employees Worked With
June 20, 2023
Jason and Cody could not have been more helpful and professional. They answered every question we had on the Sorento models we were looking at. There was no pressure from either of them. We didn’t pla professional. They answered every question we had on the Sorento models we were looking at. There was no pressure from either of them. We didn’t plan on buying a car that day but after driving them and discussing our options, we are very happy new car owners! I would highly recommend either of them to anyone. The entire experience was very pleasant. They make you feel as part of a big family with your interests at heart. They don’t forget about you once you leave. The following week they called to see if we had any questions and how everything was going. This is customer service at its best! Thanks for helping us! More
by djmcqueen4
Employees Worked With
Other Employees :
Tyler Desmarest, Jason Dodd
June 20, 2023
I needed a shuttle to the YMCA, but the shuttle guy missed me, so I ended up not getting a shuttle and just waited in the lobby. But, as it turns out, they finished with my vehicle faster than I had an missed me, so I ended up not getting a shuttle and just waited in the lobby. But, as it turns out, they finished with my vehicle faster than I had anticipated so it was not a big deal. More
by docrock999
June 20, 2023
Great sales and service went today was out in an hour very happy with costal kia very happy with costal kia More
by HANSEYMOM
June 20, 2023
I had an appointment for regular service and the work was done ahead of schedule. The wait was pleasant, and Sam was professional. This was an overall excellent experience and what I have come to know and ex done ahead of schedule. The wait was pleasant, and Sam was professional. This was an overall excellent experience and what I have come to know and expect from Coastal Kia. More
by ellen179
Employees Worked With
