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Coastal Kia
Wilmington, NC
5,893 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,893 reviews
June 09, 2023
Excellent Dealership. Great Staff. We bought from Steve and he was amazing.Very satisfied. Would definitely buy from again. Great Staff. We bought from Steve and he was amazing.Very satisfied. Would definitely buy from again. More
by dsj275
Employees Worked With
June 07, 2023
Always very pleased with Coastal Kia’s service. Plus the waiting area is a nice place to sit. Plus the waiting area is a nice place to sit. More
by MOLLY1154
Verified CustomerEmployees Worked With
June 07, 2023
Friendly, knowledgeable, effortless and helpful customer service. Always a pleasure to bring my car in. Thank you! service. Always a pleasure to bring my car in. Thank you! More
by DC
Employees Worked With
June 07, 2023
Sam is a wonderful service advisor. Also everyone at this dealership are friendly and make you feel welcome. Also everyone at this dealership are friendly and make you feel welcome. More
by ldhirish
Employees Worked With
June 07, 2023
Service was excellent. Staff very friendly and helpful. Would highly recommend. Appreciate the entire experience. Staff very friendly and helpful. Would highly recommend. Appreciate the entire experience. More
by KVOGEL
Employees Worked With
June 07, 2023
Very responsive to driving needs; had the vehicle in stock that I was looking for. The overall experience of handling the transaction by electronic communication was easy, quick, convenient, and time-sa stock that I was looking for. The overall experience of handling the transaction by electronic communication was easy, quick, convenient, and time-saving. Having the new vehicle delivered to my home out of town while picking up my trade-in was an extremely helpful experience! More
by brenda.harton
Employees Worked With
Brandon Wright
June 07, 2023
Cody was fantastic! He made purchasing a new vehicle easy. Answered all our questions and did not pressure us, The process went smoothly. Highly recommend Cody when buyi He made purchasing a new vehicle easy. Answered all our questions and did not pressure us, The process went smoothly. Highly recommend Cody when buying a new vehicle. Our past vehicle purchasing from other dealers was draining and stressful but Cody made our experience pleasant. Would definitely suggest you seek out Cody when looking for a vehicle at Coastal Kia in Wilmington. More
by DSCHICKTON
June 07, 2023
Best ever experience. Kelvin was awesome and so down to earth. Would and have recommended them already. Love my new Carnaval van/suv. Thank you Coastal Kia Kelvin was awesome and so down to earth. Would and have recommended them already. Love my new Carnaval van/suv. Thank you Coastal Kia More
by memaw4god7
Employees Worked With
Kelvin Swinson
June 06, 2023
Please do your research. Kia and Hyundai, have had oil consumption problems. The is a class action lawsuit based on several different models have this issue. Of course the sa Kia and Hyundai, have had oil consumption problems. The is a class action lawsuit based on several different models have this issue. Of course the sales person won’t tell you this and the service adviser will tell your that a deep piston cleaning should fix the problem. It won’t. If you want reliability, don’t by a Kia or Hyundai. More
by RUPAZ07.RP
Employees Worked With
Darren Gokey
June 04, 2023
Service was great, went over expectations! Handled everything professionally, Very patient with me and helped with every step! I would recommend! Handled everything professionally, Very patient with me and helped with every step! I would recommend! More
by CINMADDOX
