Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,907 reviews
March 31, 2023
Kendrick is a big help to the dealership. He’s very courteous and pleasant to deal with. He wasn’t pushy trying to get me to buy something I didn’t want. He showed me vehicles and let me sa He’s very courteous and pleasant to deal with. He wasn’t pushy trying to get me to buy something I didn’t want. He showed me vehicles and let me say what I liked. I love my car and it was a pleasure buying from Coastal Kia. When I get another car I will be seeing you again. I sure hope Kendrick is still with you. I will be requesting his. More
by TRENNABIGFORD
Verified CustomerEmployees Worked With
Kendrick Progue
March 31, 2023
Friendly with exceptional service would recommend to anyone who asks. They bend over backwards to help me. anyone who asks. They bend over backwards to help me. More
by AJWEI
March 30, 2023
Cameron and Steve are awesome guys. I really enjoyed doing business with them. The guy Uber on the other hand was extremely rude and needs to learn how to be respectful to customers. I really enjoyed doing business with them. The guy Uber on the other hand was extremely rude and needs to learn how to be respectful to customers. More
by Dylanemmett2
March 30, 2023
Excellent service department. Sam Weisman addressed all my concerns with any issues I had with my sorento Sam Weisman addressed all my concerns with any issues I had with my sorento More
by DSGLCG1980
Employees Worked With
March 29, 2023
Steve Kramer was the best. I am very happy with my car and Steve was by far the best sales guy I’ve run into with all the cars I have purchased. Your guy in charge of used car I am very happy with my car and Steve was by far the best sales guy I’ve run into with all the cars I have purchased. Your guy in charge of used car sales was not good. He undermined the sales by acting like a tough guy. He needs to read his audience. He was offensive. More
by siglerk
Employees Worked With
Other Employees :
If Uber is the used car guy I dealt with he gets 0 stars. Not sure Uber was the guy.
March 29, 2023
Very courteous and professional staff. Jason Dodd was a pleasure to deal with. Finance office was also extremely accommodating and professional. Jason Dodd was a pleasure to deal with. Finance office was also extremely accommodating and professional. More
by 72COMBATVET
Employees Worked With
Tyler Desmarest, Jason Dodd
March 29, 2023
Everyone is very helpful and kind. I Would recommend to anyone looking for a vehicle or service. I Would recommend to anyone looking for a vehicle or service. More
by tchann
Employees Worked With
Other Employees :
Darren Gokey, Tony Kirschner
March 29, 2023
We are very pleased with the service, we like the clean look with our car 🚗 when we get it back.Thank you.😎 look with our car 🚗 when we get it back.Thank you.😎 More
by RPEZZOTE
Employees Worked With
March 29, 2023
Everything about the dealership was too notch from the appearnce of the showroom to the salesforce,particularly Kelvin,to finance. Highly recommend Coastal Kia to all appearnce of the showroom to the salesforce,particularly Kelvin,to finance. Highly recommend Coastal Kia to all More
by Munsey02
Employees Worked With
Kelvin Swinson
