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Coastal Kia
Wilmington, NC
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,907 reviews
March 21, 2023
Customer service was decent and has been better. Gary Nelson must have been having a tough day and was inattentive. Maybe, check his workload was not pleasant at all! Gary Nelson must have been having a tough day and was inattentive. Maybe, check his workload was not pleasant at all! More
by gwenpaul
Verified CustomerEmployees Worked With
March 21, 2023
The staff is always helpful and easy to deal with. I get good service, the use of a customer shuttle and the work is done on time. Bob, our service representative goes out of his way to accommodate cu I get good service, the use of a customer shuttle and the work is done on time. Bob, our service representative goes out of his way to accommodate customers! More
by MUFFINS0
Employees Worked With
March 20, 2023
The salesman Isiah was really great! He had patience and explained things very well. His sales manager, Uber, was not very pleasant to work with. He was very rude, in a rush, and he made He had patience and explained things very well. His sales manager, Uber, was not very pleasant to work with. He was very rude, in a rush, and he made me feel like what I was negotiating was wrong. More
by ashwally24
Employees Worked With
Isaiah, Uber Hernandez
March 20, 2023
Jason and the entire team at Coastal Kia were great to work with! Absolutely love my new Kia and look forward to being a client for a very long time. work with! Absolutely love my new Kia and look forward to being a client for a very long time. More
by bethanymar
Employees Worked With
Tyler Desmarest, Jason Dodd
March 19, 2023
Steve our salesman and the staff were very professional and we were very happy with our trade in offer and our purchase. Thank you and we were very happy with our trade in offer and our purchase. Thank you More
by bpoore2417
Employees Worked With
March 18, 2023
Anytime I call in to make an appointment everyone on the phone is courteous and responsive. When I bring my Kia in to be serviced, I know that the attention to the service provided is top-notch. I purchased phone is courteous and responsive. When I bring my Kia in to be serviced, I know that the attention to the service provided is top-notch. I purchased my Kia here. And I drive the extra hour to bring it back to be serviced there. So that in itself should speak volumes. More
by AMHANCHEY
Employees Worked With
March 18, 2023
I guess it's the same at every dealership but I feel the prices for work performed are far too high. prices for work performed are far too high. More
by MARC1153
