Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,907 reviews

March 08, 2023

Super easy to communicate. Great and helpful Steve Kramer was great. Car was delivered to my house to make easily accommodating to my busy and hectic schedule and lifestyle More

by ted805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Coastal Kia responded

Wonderful news! We are thrilled to hear our Product Specialist Steve Kramer exceeded your expectations. We love the feedback including, "car was delivered to my house to accommodate for my busy and hectic schedule and lifestyle." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 08, 2023

Sam in service and John Wigger excel in customer service. This dealership is one of the best you can find. Quality work at a reasonable price. More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Coastal Kia responded

Thank you Clay for the five star review and compliments for our Service Consultant Sam Weisman and Service Director John Wigger. We love the feedback including, "this dealership is one of the best you can find." We appreciate your business. Please call us if you need anything.

Mar 12, 2023 -

Clay responded

Just telling the truth.

Mar 15, 2023 -

Coastal Kia responded

You are appreciated Clay! Please call us if you need anything.

March 08, 2023

Coastal KIA Service Department was very modern, clean and inviting. My Service Consultant, Gary Nelson, was excellent. He was professional, knowledgeable, friendly and focused on correcting the issue with m More

by goodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
Report | Print
Mar 08, 2023 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star service review and compliments for our Service Consultant Gary Nelson. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

March 08, 2023

They did an update of anti theft software, which was part of a recall, rotated the tires and an oily change. However, they must not have wiped up after the oil change, because some excess dripped on my drive More

by PTKEHOE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Coastal Kia responded

Thank you for the review and helpful feedback. Please call us if you need anything.

March 07, 2023

Everyone was extremely pleasant and helpful from the minute we arrived until.the whole transaction was completed. More

by RKIRN155LEX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. We love the feedback including, "everyone was extremely pleasant and helpful from the minute we arrived." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 07, 2023

My experience with Kia was more than exceptional. The customer service was so inviting and made me so happy to have got my car there. Cai was also so amazing!! I will definitely be back and be referr More

by Cheyenned0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Wonderful! Thank you for the five star review and high praises for our Product Specialist Cai. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate the high recommendations too. Thank you for choosing Coastal Kia!

March 07, 2023

Awesome experience! ! Got the perfect car I wanted! Very happy with everything. Nice people to work with More

by denvercrisco89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Congratulations! We appreciate the five star review and are thrilled to hear you "got the perfect car you wanted." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! Please call us if you need anything.

March 07, 2023

Tony is very nice, good snacks and love the free car wash . And they took my NY stickers off the windshield. More

by LAURA.CANDELARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Perfect! Thank you for the five star service review and gracious comments. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

March 07, 2023

Service is great, sales not so much. Old school tactics and $6000 over MSRP. Good way to never have me buy there again and tell all of my friends More

by ILLINGWORTHBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Nicholas, Tyler Desmarest
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Thank you for the five star review. We would like to discuss the pricing concerns you mentioned. Please call our Operations Manager Peggy Roberts at 910-798-4706. We appreciate your business and are here to help. We look forward to your call. Thank you

March 06, 2023

Very friendly staff every time I deal with them. Super nice people. Very convenient too. More

by NELSONMAUREENF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very friendly staff every time I deal with them...super nice people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

1
...
221
222
223
...
591