Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,531 reviews
Verified Customer
August 15, 2022
Always fair, honest , friendly service. Don't trust having my Sorento serviced anywhere other than Coastal Kia. Don't trust having my Sorento serviced anywhere other than Coastal Kia. More
by rduskillet
Employees Worked With
August 14, 2022
Clean and accommodating. The wait was long but shorter then they said it was going to be. The wait was long but shorter then they said it was going to be. More
by IVORYFIVE82
August 12, 2022
I was pleased with the service and would come back in the future. Thanks Bob for being easy to work with. future. Thanks Bob for being easy to work with. More
by AROWELL8
Employees Worked With
August 10, 2022
I've been servicing my Kia's with Sam Weisman for years at Coastal Kia. Sam is one of the best service reps I've had the pleasure to deal with. He knows his stuff and always strives to go the extra mile to at Coastal Kia. Sam is one of the best service reps I've had the pleasure to deal with. He knows his stuff and always strives to go the extra mile to keep me informed and deliver top notch service. More
by CHIPPATTON
Employees Worked With
August 09, 2022
services was great people very friendly all went well in for 25000 miles check no problems for 25000 miles check no problems More
by DELNASCAR
Employees Worked With
August 08, 2022
Everyone at this dealer was very friendly from the moment I walked in the door. I did not feel pressured during the entire process. I will definitely refer friends and family to this particular Kia dealer. I walked in the door. I did not feel pressured during the entire process. I will definitely refer friends and family to this particular Kia dealer. More
by nursepsorrells
August 06, 2022
Everyone at the dealership was very nice. Bradon Wright was wonderful to work with. Thank you Bradon Wright was wonderful to work with. Thank you More
by shirley.shoffstall
Employees Worked With
August 05, 2022
First time using the dealership for a recall and car inspection. Very happy with the experience. inspection. Very happy with the experience. More
by ANDRACCHI
Employees Worked With
August 05, 2022
Best experience I have ever had purchasing a new vehicle. Jan Ramos is AMAZING! Thanks Jan Ramos is AMAZING! Thanks More
by tburton3
