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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,909 reviews

January 24, 2023

Great people, knowledgeable and willing yo work to get you a deal you're happy with! More

by Deassa32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton , Uber Hernandez, Tyler Desmarest
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Jan 25, 2023 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for Uber Hernandez and Tyler Desmarest. We love the feedback including, "great people, knowledgeable and willing to work to get you a deal..." It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

January 24, 2023

It was very smooth even going in with two toddlers the staff were hands on and were very helpful and understanding when it came to having kids with us. More

by amped941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest, Jason Dodd
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Jan 25, 2023 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and compliments for our staff. Congratulations and enjoy! Please call us if you need anything. We hope the family is enjoying your new ride!

January 24, 2023

They were very friendly and helpful. They made us feel very comfortable and at ease. More

by makenziepavich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
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Jan 25, 2023 -

Coastal Kia responded

Perfect! We are thrilled to hear our Product Specialist Kelvin Swinson exceeded your expectations. We love the feedback including, "they were friendly and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 24, 2023

They suck unprofessional they do not try to go and solve your problem or listen to your problem before they first tell you oh it's going to cost you lots of money told them that we had a warranty ask them i More

by WISKEYCREEKFENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wigger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Coastal Kia responded

We apologize for the delay experienced during your service visit. We were happy to absorb your $100.00 deductible and made sure you did not pay any money out of pocket for the repairs needed. Please contact our Service Director John Wigger at 910-408-0100 to discuss any further concerns. We look forward to your call .Thank you

January 23, 2023

Kendrick was a great help to me. Even stayed late to help me understand the features on my new car. More

by Scotchirishlizzy51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jan, Kendrick
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Jan 24, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our Product Specialist Kendrick Progue. Congratulations! Please call us if you need anything. Thanks again!

January 21, 2023

Kendrick and the sales team were awesome. Best dealership my family has ever purchased from. More

by LIDIATORRES4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick
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Jan 23, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our Product Specialist Kendrick Progue. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.

January 21, 2023

Very helpful and went the extra mile to help me find a car that would make me happy in my budget. More

by bbass00274
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Nicol
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Jan 23, 2023 -

Coastal Kia responded

We love to hear this! Thank you for the five star review and high marks for our Product Specialist Matt Nicol. Congratulations and enjoy! Please don't hesitate to call us if you need anything. Thank you for choosing Coastal Kia!

January 21, 2023

Evers and team were amazing highly recommend! Simple and professiona as always, thanks again! Hhhh More

by MAKAYLAHHEATON05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
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Jan 23, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Your high recommendations mean the world to us. It was thoughtful of you to give Every Quezada and Brandon Wright such high marks. Thank you for choosing Coastal Kia!

January 20, 2023

My sales representative has been very efficient and on point, the transaction went seamless. Overall a pleasant experience! More

by mmrodriguez113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, John Wallace
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Jan 23, 2023 -

Coastal Kia responded

Thank you! We appreciate the review and gracious comments including, "overall a pleasant experience!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 20, 2023

Jason truly gave me a smooth car buying process. I greatly appreciated his communication and his, along with the staffs ability to get me into the car that I wanted. It's been about a month now and More

by Logan S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stone, Brandon Wright
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Jan 23, 2023 -

Coastal Kia responded

Wonderful testimonial! Thank you! We appreciate the five star review and compliments for Jason Stone. Congratulations and enjoy. Please call us if you need anything.

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