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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,909 reviews

January 19, 2023

Professional and courteous. We had a flat and needed a new tire. Darren is the best. More

by adamdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Jan 19, 2023 -

Coastal Kia responded

Thank you for the five star service review. We love the feedback including, "professional and courteous." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

January 19, 2023

My experience at the Kia dealership was a great experience , the salesmanship near Ever Quezadawas very polite and asli very knowledgeable about the vehicles , made sure I was good and comfortable More

by dancing91953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and compliments for our Product Specialist, Ever Quezada. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 19, 2023

Ever and Coastal made what I thought would be a dreadful experience, an efficient process where I could be excited and over communicated on! Heavily recommend Coastal on overall service and setting proper More

by mgilbert5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Please call us if you need anything. Thank you for choosing Coastal Kia for our automotive needs.

January 18, 2023

Prompt and efficient service within the expected time period expected. The staff was very courteous and helpful. More

by GENE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review. We love the feedback including, "prompt and efficient service within the expected time period." Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

January 18, 2023

I wanted to buy a second smaller car and knew I wanted a Kia. I have watched Pat Cabala for years and knew I would go to coastal Kia if I were to buy another small Kia. More

by Robert W Speir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Coastal Kia responded

Thank you Robert! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia!

January 18, 2023

Very pleasant and thorough without being pushy. I will certainly continue being a satisfied customer. More

by jhlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Jan 20, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review. We appreciate the gracious comments and high marks. Thank you for choosing Coastal Kia!

January 18, 2023

Never a long wait. Concerned about my needs. Salesmen are courteous. They help each other if the need exists More

by SISTRUNK31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stone, Tyler Desmarest
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Jan 20, 2023 -

Coastal Kia responded

Wonderful! We sincerely appreciate the five star review and compliments for our sales team. We love the feedback including, "never a long wait, concerned about my needs, salesmen are courteous." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 17, 2023

Bill was very helpful and answered all my questions and help me to understand my new card that I’ve always dreamed of. I’m very happy with the way he helped me and I thank him very much for listening to me More

by doloresvann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mathias
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Jan 17, 2023 -

doloresvann responded

All so I want to thank Ever Quezada who got this together on my trade-in on my 2016 Z 71 Silverado pick up for my beautiful GMC. I am so happy. He helped me get what I needed for my truck for this car. He was very patient with me and when he came up to me to tell me that we were going to celebrate the next thing I knew he was bringing me the bells and ringing them to let everyone know he sold me that car that was the nearest thing I’ve ever experience. He’s a good sales person and his other teams were too, but he made me feel comfortable even though I was worried about how much I was going to get for my truck. but I like the idea of celebrating with bells. It was really neat. Thank you Dolores Vann,

January 17, 2023

I was pleasantly impressed by the service at Coastal Kia. Our salesman (Ever) was kind, considerate & thorough. More

by brendarosenlund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Desmarest
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Jan 18, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. Please call us if you need anything. Thank you for mentioning Ever by name. We are here if you need anything.

January 17, 2023

Kia’s service center is always accommodating friendly and helpful! Thank you for always providing consistent and excellent service! More

by AMATTHEWS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Coastal Kia responded

Thank you for the five star review and compliments for our staff. We love the feedback including, "Kia's service center is always accommodating, friendly and helpful!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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