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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,909 reviews

January 17, 2023

Jason Stone is not pushy. He understands how important time is and explains all that is necessary. I was very comfortable making decisions. More

by SISTRUNK31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stone, Tyler Desmarest
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Jan 18, 2023 -

Coastal Kia responded

Great news! Thank you for the compliments for our Product Specialist Jason Stone. Your high marks are greatly appreciated. Please call us if you need anything. Thanks again!

January 17, 2023

Always efficient and persistent. we appreciate it. Wish my payment was a little cheaper, but we will deal with it. More

by richard.pittman1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Coastal Kia responded

Thank you for the five star review! We sincerely appreciate the gracious comments including, "always efficient and persistent. we appreciate it." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

January 16, 2023

Everything was great! Kelvin always comes through for me! Always a good experience with coastal Kia! More

by kmeadows1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Tyler Desmarest, Brandon Wright
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Jan 16, 2023 -

Coastal Kia responded

Great news Mr. Meadows! We appreciate the five star review and your loyalty over the years. Congratulations and enjoy! Please call us if you need anything.

January 15, 2023

Everyone was so friendly and helpful! I was impressed with the fact that no pressure was applied in the decision making process. I would certainly recommend your establishment to my fri More

by carolynmetrakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
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Jan 16, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "I was impressed with the fact that no pressure was applied in the decision making process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

January 15, 2023

Is good but I never received tha call from the dealer ,each time I have to call myself to see if my car is finished More

by HKBOYCHUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Coastal Kia responded

Thank you for the helpful feedback. We appreciate the review. Please call us if you need anything. Thanks again!

January 14, 2023

Friendly, professional, courteous towards their customers. Always wanting to give the best service possible and to take the best possible care of every Kia vehicle. More

by jsdavis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2023 -

jsdavis54 responded

I really enjoy my Kia Sportage and I highly recommend Coastal Kia to family and friends.

Jan 16, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and thoughtful recommendations. We love the feedback including, "friendly, professional, courteous towards their customers." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 14, 2023

We received very professional service. Communication was very good and the work completed as expected. More

by cheleconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

January 14, 2023

Our sales person, Steven Kramer was very friendly,very welcoming and efficient! Same goes for the rest of the team evolved in the sale transaction! More

by mmrodriguez113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, John Wallace
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Jan 16, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "Steve Kramer was very friendly, very welcoming and efficient!" Thank you for choosing Coastal Kia! Congratulations!

January 14, 2023

Great salesperson paid attention to details would definitely recommend them to anyone interested in purchasing a new vehicle More

by tideruunercb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kendrick progue
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Jan 16, 2023 -

Coastal Kia responded

Super! We appreciate the five star review and high marks for our Product Specialist Kendrick Progue. Your high recommendations are greatly appreciated too. Please call us if you need anything. Thanks again!

January 14, 2023

Efficient, courteous, eager to help. Reliable service. Staff members are friendly and always pleasant. Service performed quickly and correctly. More

by RADUBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Report | Print
Jan 16, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "efficient, courteous, eager to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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