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Coastal Kia

Wilmington, NC

4.8
5,643 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,643 reviews

July 29, 2021

Overall, we were happy with our experience at Coastal Kia. And so far we are enjoying our new Kia Sportage. Our salesman helped us get a reasonable trade-in for our Audi. More

by CAROYL2VT
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Coastal Kia responded

Wonderful news! Thank you for the thoughtful review and gracious comments. We are thrilled to hear you are enjoying your new Kia Sportage. Please call us if you need anything. Thanks again!

July 29, 2021

Our purchase and service experiences at Coastal Kia have been top-notch. Alex has been a tremendous help every step of the way. Very happy! More

by AHOUCHIN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Houchin
Aug 01, 2021 -

Coastal Kia responded

Wonderful! Thank you so for the compliments and thoughtful feedback. It was kind of you to mention Alex by name. Welcome to the Coastal Kia family!

July 29, 2021

Awesome experience dealing with Jason Dodd. He was able to get me into exactly what I was looking for in my price range. Overall great experience More

by shanescotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Aug 01, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious comments. We are thrilled to hear Jason Dodd exceeded your expectations. Enjoy and congratulations! Please call us if you need anything. We are here to help.

July 29, 2021

Clean, professional dealership with competent professional staff. Jason Stone negotiated a fair purchase. He introduced me to the Service department. Sam Weisman is already a friend of mine and More

by JESTROVERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Jul 29, 2021 -

Coastal Kia responded

Wow! Thank you for the five star review and compliments for your Product Specialist Jason Stone. We love the feedback including, "clean, professional dealership with competent professional staff." We appreciate the testimonial. It was thoughtful of you to mention so many of our staff members by name. Enjoy! Please call us if you need anything. We are here to help.

July 29, 2021

Fantastic service!!!! Nice facility, great atmosphere. Sam was very helpful and resourceful. I enjoyed my visit. No problems,very efficient! Thank you for all your help! More

by LINDONWILLETTS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Coastal Kia responded

Thank you for the compliments and amazing review. It was thoughtful of you to mention Sam by name. Thank you for choosing Coastal Kia!

July 29, 2021

Sam and Bob are always pleasant and make my trip to KIA the best it can be. Always do a great job! Thank you KIA team! More

by TUTUSMALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Coastal Kia responded

You are very welcome! Thank YOU for the five star review and compliments for Sam and Bob in service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

July 29, 2021

Had a great experience with this dealership, they were very attentive to my needs and what I was looking for. Extremely happy with my New car More

by STARBETHLEHEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Girolami
Jul 31, 2021 -

Coastal Kia responded

Congratulations! Thank you for the five star review and gracious comments. We are thrilled to hear you had a “great experience” Welcome to the Coastal Kia family. Enjoy!

July 28, 2021

I was asked "Can I help you the minute the door opened" What a great experience!! My auto was finished on time and was washed. I was treated like the most special customer and was walked to my car when More

by JLMILLER2096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and amazing testimonial. We love the feedback including, "I was treated like the most special customer and was walked to my car when finished." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again for the gracious comments and high marks for Sam Weisman. You are appreciated! Please call us if you need anything. We are here to help.

July 28, 2021

This is my second car and both times the service and sales department were attentive and made the process easy. I would recommend coastal kia More

by KATHLEENMCCANN73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jul 28, 2021 -

Coastal Kia responded

Thank you for your loyalty, repeat business and your gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

July 28, 2021

Brought my Kia Soul in for a recall. The service dept. person was extremely professional and personable. Service was completed in a timely manner as promised. More

by FRAN6510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the service dept. person who helped me.
Jul 28, 2021 -

Coastal Kia responded

Thank you! We appreciate the five star service review and gracious comments. Thank you for trusting our service team with your automotive service needs. We love taking care of your Kia Soul and are here to help. Thanks again and please call us if you need us.

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