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Coastal Kia
Wilmington, NC
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,493 reviews
January 25, 2021
These guys are always great. They know they're stuff and are so polite. I never worry that they are trying to get more money out of me for a service. I always bring my car to them because they are the best. are so polite. I never worry that they are trying to get more money out of me for a service. I always bring my car to them because they are the best. More
by crey0
Verified Customer
January 23, 2021
Best experience ever purchasing a new car. Salesman Jason Dodd was a breeze and pleasure to work with. If I had to pick, I'd was Jason to be my son Dodd was a breeze and pleasure to work with. If I had to pick, I'd was Jason to be my son More
by dnw062858
Employees Worked With
Jason Dodd
January 22, 2021
The service at Coastal Kia couldn't be any better. Bob Tomlin met me outside to check in my vehicle and got me out pronto when done. He kept me up to date on timeframe for pickup and called me right back Tomlin met me outside to check in my vehicle and got me out pronto when done. He kept me up to date on timeframe for pickup and called me right back when I had a question on a line item on the invoice. The service department makes it easy to check off "car repair" on the "to do" list! More
by Lynne 25
Employees Worked With
January 22, 2021
Fast friendly service. And the job was done in a very timely manner. Great job. Needed service for a recal and I was very satisfied that they were able to get me in and out the same day. timely manner. Great job. Needed service for a recal and I was very satisfied that they were able to get me in and out the same day. More
by LISAWYATT6
Employees Worked With
January 22, 2021
Sam was quick to point out the items I needed to address fairly quickly. I attended to a couple of those while my car was there for an oil change. Team is always very courteous and on the ball. I appreciate fairly quickly. I attended to a couple of those while my car was there for an oil change. Team is always very courteous and on the ball. I appreciate that, as I work. More
by LMHOON2DOGS
Employees Worked With
January 22, 2021
Service department was super kept me informed as car was being service. Howard was totally professional a credit to dealership called me several times updating status. Would recommend service to anyone. being service. Howard was totally professional a credit to dealership called me several times updating status. Would recommend service to anyone. More
by PMBOULD
Employees Worked With
Bob who drove courtesy car super professional man great personality, Howard Ramsey
January 22, 2021
Great service on my Kia Soul. Nice and clean waiting room. Fast service. Sam always makes sure I get the service I need for my Kia. room. Fast service. Sam always makes sure I get the service I need for my Kia. More
by LMKIASOULOWNER
Employees Worked With
January 21, 2021
I don't see how it can get any better; meet me as I walk in, tell me what they will be doing, call me when it's ready (in less than 2 hrs...Plan A. in, tell me what they will be doing, call me when it's ready (in less than 2 hrs...Plan A. More
by JOHN
January 21, 2021
Bought the car when dark outside unhappy with the color and the overall experience of not being able to bring car back with 20 miles and the overall experience of not being able to bring car back with 20 miles More
by DWSTOKES3
