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Coastal Kia

Wilmington, NC

4.8
5,859 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,859 reviews

June 10, 2021

The new building is very nice, somewhat easier to get around. Sam W is always very helpful and friendly. I looked at some cars in the front More

by KMCBLUESKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Coastal Kia responded

Thank you! We are really enjoying our new facility. It was gracious of you to compliment our new building. Thank you for mentioning Sam Weisman by name. He is a true ambassador for Coastal Kia and we are lucky to have him. Please call us if you need anything. We are here to help. Thanks again!

June 10, 2021

I exchanged my last years model Kia Rio to this years model Kia Forte as I missed the little extra luxuries I had for over 22 years in my Mercury Grand Marque car. Jason Dodd had the patience of a saint More

by jgregg306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Jun 11, 2021 -

Coastal Kia responded

Thank you for the five star review and gracious comments. Wonderful! We truly appreciate the heartfelt testimonial and compliments for so many of our staff members. It was thoughtful of you to go online. Congratulations on the purchase of your new Kia! We love your feedback including, "I was met with pleasant, polite personnel, very kind and understanding and no sales pressure what-so-ever." Please call us if you need anything. We are here to help. Thanks again!

June 10, 2021

As always my service is great. Sam takes care of me. in for regular routine maintennce. Also got a free car wash at the end. More

by Alicia D. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and compliments for Sam Weisman. He is amazing and it was thoughtful of you to mention him by name. Thank you for choosing Coastal Kia. We appreciate your loyalty! Thanks again!

June 10, 2021

I had a great experience at Coastal Kia,all the sales team were super helpful.It was a fast transaction and everything went very smooth,would definitely go back and highly recommend them More

by SHANNONLANE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner, Uber Hernandez
Jun 10, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. Congratulations on your recent purchase and welcome to the Coastal Kia family. It was thoughtful of you to rate so many of our team members with such high marks. Please call us if you need anything. We are here to help. Enjoy!

June 09, 2021

This is our second Kia Sportage, and we're hoping this one is as good as 2011 we traded. This Black Cherry on our 2021 Sportage RS is awesome! JT More

by JTIGGYSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson, Tyler Desmarest
Jun 10, 2021 -

Coastal Kia responded

JT, thank you so much for the five star review. We sincerely appreciate your continued loyalty. Second Kia Sportage.... WOW! Enjoy your new 2021 Black Cherry Sportage. We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!

June 09, 2021

Excellent service and Kelvin went out of his way to make it the best buying experience possible! All staff were friendly and helpful. They kept things going smoothly and that was great because we had Our yo More

by KYOUNGNEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
Jun 10, 2021 -

Coastal Kia responded

We are thrilled to hear Kelvin Swinson was able to exceed your expectations during your recent purchase experience. We sincerely appreciate the five star review and gracious comments including, "the best buying experience possible!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 09, 2021

I had the privilege of having Syklar as my sales man he was awesome. He was friendly and not too pushy. He got me in the right car for my needs. More

by sweetheart162008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
Jun 10, 2021 -

Coastal Kia responded

Fantastic! It was thoughtful of you to mention Skylar by name. We sincerely appreciate the five star review and wonderful testimonial. We love the feedback including, "he was friendly and not too pushy." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your business. Please call us if you need anything. We are here to help. Enjoy!

June 09, 2021

Jason and Uber were outstanding all during the sales presentation, deal, follow up, questions and options. I am very happy and will refer them and Coastal KIA More

by everycarshow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez, Jason Dodd
Jun 10, 2021 -

Coastal Kia responded

Thank you so much for the five star review and high recommendations. It was kind of you to mention Jason and Uber by name. We are thrilled we were able to earn your business and your trust. We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family!

June 09, 2021

Everything was easy. We drove across the state to purchase a carnival! Coastal was wonderful to work with on the phone, internet and in person. More

by EWILD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cleaning and prep crew were great, the entire sales team were helpful and kind., Uber Hernandez, Jason Girolami
Jun 09, 2021 -

Coastal Kia responded

Thank you for the five star review and high marks for several of our team members. We love the feedback including, "everything was easy...we drove across the state to purchase a Carnival!" We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Kia Carnival. We appreciate you making the trip to see us. Please let us know if you need anything. We are here to help. Enjoy!

June 09, 2021

Excellent experience working with Brandon Wright and coastal Kia . From start to finish everything went smoothly and professionally. I would highly recommend this dealership and salesman More

by HANSEN5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
Jun 09, 2021 -

Coastal Kia responded

Congratulations! We sincerely appreciate the five star review and compliments for your Product Specialist Brandon Wright. We love the feedback including, "from start to finish everything went smoothly and professionally." Wonderful! Thank you for the high recommendations too. Welcome to the Coastal Kia family. We look forward to seeing you during your complimentary service at 5000 miles. Thank you!

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