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Coastal Kia
Wilmington, NC
5,536 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,536 reviews
January 14, 2021
The people were very Nice I just had to go back-and-forth a few times to get the things I want it . Jason G was new to the dealership but a very nice young man back-and-forth a few times to get the things I want it . Jason G was new to the dealership but a very nice young man More
by TTSIMPLYMAX
Verified Customer
January 13, 2021
Mr service visit for a oil change and tire rotation went off without any issues. Pretty fast friendly service. They even offered to wash my car even though it was misty raining off without any issues. Pretty fast friendly service. They even offered to wash my car even though it was misty raining More
by CMATHEWS59
Employees Worked With
Kelvin Swinson
January 13, 2021
They were courteous, efficient and explained the work and cost needed for my vehicle. There was no pressure or sales pitch that would deter me from returning and loved the shuttle service still offered even cost needed for my vehicle. There was no pressure or sales pitch that would deter me from returning and loved the shuttle service still offered even with Covid19 with friendly driver. Also, appreciate the follow up. Thanks! More
by oreinberg
January 13, 2021
Great experience! Everyone was very friendly and answered all my questions. Would highly recommend visiting this dealership for your next purchase! Love my new Kia! all my questions. Would highly recommend visiting this dealership for your next purchase! Love my new Kia! More
by CUSTOMMAIDCLEANINGSERVICE
Employees Worked With
January 13, 2021
Jason was wonderful to work with. He showed me several options and helped me to decide which vehicle would be best for my upcoming cross country trip with 2 of my grandchildren. The Telluride I chose wa options and helped me to decide which vehicle would be best for my upcoming cross country trip with 2 of my grandchildren. The Telluride I chose was a new delivery and hadn't even been unwrapped yet. Jason went above and beyond to ensure the car was prepped, ready and delivered the same day to my home in Surf City. No hard pressure sales and I truly appreciated that. More
by MIMITHOMSON3
Employees Worked With
Jason Stone, Bill Mathias
January 11, 2021
Salesperson was excellent and finance manager went above and beyond to help with secure financing of vehicle. Overall, I am pleased with my new vehicle and beyond to help with secure financing of vehicle. Overall, I am pleased with my new vehicle More
by CCAPR55
January 10, 2021
Jeff Bryson is fantastic! I will definitely return to him for another purchase. He was very professional and He wanted the best deal for us. for another purchase. He was very professional and He wanted the best deal for us. More
by CM.RHODES
January 10, 2021
We have found both the service and sales department associates to be knowledgeable, friendly and courteous. The last couple of times we waited at the dealership and Sam did everything he could to assu associates to be knowledgeable, friendly and courteous. The last couple of times we waited at the dealership and Sam did everything he could to assure we were in and out very quickly. Greatly appreciated! More
by matemall
Employees Worked With
January 08, 2021
Great service. Very friendly. Made sure my vehicle was in top notch shape. Worked with my warranty to get everything covered as much as possible. in top notch shape. Worked with my warranty to get everything covered as much as possible. More
by CHANTELLMYERS
