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Coastal Kia
Wilmington, NC
5,859 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,859 reviews
May 25, 2021
Jason, Kelvin, and Uber were exceptional to work with. They met me at the price I needed to get the car I wanted. They searched the database to get the K5 I wanted delivered to me so I didn't have to trav They met me at the price I needed to get the car I wanted. They searched the database to get the K5 I wanted delivered to me so I didn't have to travel. They were willingly to work with me and be flexible and educate me on aspects of the buying process I was unfamiliar with. I appreciated their patience during the sale. Thank you guys! More
by CALLIEMSMITH17
Verified CustomerEmployees Worked With
Uber Hernandez, Kelvin Swinson, Jason Dodd
May 25, 2021
Very professional courteous and informative, I really like the waiting room with coffee and snacks which makes waiting more comfortable. Staff wonderful would recommend highly like the waiting room with coffee and snacks which makes waiting more comfortable. Staff wonderful would recommend highly More
by JLBS52LU
Employees Worked With
Howard Ramsey
May 24, 2021
I had a great experience! I was able to get the car of my dreams. The Seltos is an amazing car and I enjoy it! dreams. The Seltos is an amazing car and I enjoy it! More
by TIMIKA41788
May 24, 2021
Sam was so nice with answering the questions I had about my car. He help me get a better understanding of what my car needs my car. He help me get a better understanding of what my car needs More
by TINKY6711
Employees Worked With
May 23, 2021
They didn’t try to sell me a car I didn’t want and has made the buying process went smooth good peoples to go to made the buying process went smooth good peoples to go to More
by CARRJASON174
May 23, 2021
I went in for service, I was blessed with a new car Kia soul 2021. The young man has the potential to be a good in sales. soul 2021. The young man has the potential to be a good in sales. More
by FEMSJOURNEY
Employees Worked With
Other Employees :
Sebastian , JP Nicholas, Uber Hernandez, Bill Mathias
May 22, 2021
Always great service and friendly staff. Sebastian was amazing. This is my second time buying a car from here. Both times were excellent. Thank you amazing. This is my second time buying a car from here. Both times were excellent. Thank you More
by jaiperine30
Employees Worked With
Sebastian O., Uber Hernandez
May 22, 2021
Amazing experience! So in love with my car and so impressed by the customer service I received through this process. Will definitely recommend buying from Kia to anyone I know! impressed by the customer service I received through this process. Will definitely recommend buying from Kia to anyone I know! More
by LINDSSFAULK
May 21, 2021
Alex was great! Very helpful and patient. I appreciate him taking the time with me and answering my questions. He still answers my questions when things come up. Delivered my car personally!! him taking the time with me and answering my questions. He still answers my questions when things come up. Delivered my car personally!! More
by HEARTSAVER1029
Employees Worked With
Alex Houchin
May 21, 2021
Everyone was GREAT!! I would definitely return and will recommend to anyone else who is looking for a new ride. Thank you to all that helped us!! Sebastian THANK YOU!!!! Uber THANK YOU!!! Tyler THANK YOU recommend to anyone else who is looking for a new ride. Thank you to all that helped us!! Sebastian THANK YOU!!!! Uber THANK YOU!!! Tyler THANK YOU for the conversation and your Military Service!!!! More
by AEJENKINS1
Employees Worked With
Uber Hernandez, Tyler Desmarest
