Coastal Kia

Always Excellent Service I have been coming to Coastal Kia since moving to NC three years ago and have always had excellent service. The staff are great, very professional and I have been coming to Coastal Kia since moving to NC three years ago and have always had excellent service. The staff are great, very professional and knowledgeable. More

By far the best service department I have ever been to I have always tried to take my car for service at the dealership where I have bought my cars. Coastal KIA outshines them all. I now take my Nissan the I have always tried to take my car for service at the dealership where I have bought my cars. Coastal KIA outshines them all. I now take my Nissan there because I wasn't happy with the service at the Nissan dealership in town. Can't say enough good things about them all. More

Excellent sales staff Not a lot of pressure, answered all my questions, explained all features on the car I wanted and game me the price I was willing to pay. Not a lot of pressure, answered all my questions, explained all features on the car I wanted and game me the price I was willing to pay. More

Best employee ever Sam Weisman works in the service center and is the best person/employee that I have ever met in this service. He is a very understanding person when y Sam Weisman works in the service center and is the best person/employee that I have ever met in this service. He is a very understanding person when you have a problem with your vehicle. The prices are very reasonable for a dealer ship. The only thing that I am not a fan of is the fact that it can take a while to get things done there some times. But that is how it goes with these thing and they don’t sale trucks. More

Excellent costumer service Thank you for giving me appointment quickly when needed, for welcoming me with a smile, for keeping excellent communication and for the ride. I also a Thank you for giving me appointment quickly when needed, for welcoming me with a smile, for keeping excellent communication and for the ride. I also appreciate that you texted me instead of calling. Excellent costumer service with a smile even on a rainy day! :) More

They did ok. Everytime I come I ask them to vaccum the car when the wash it ,it seems to be a problem. They NEVER do it. I would have even paid for them to do it. Everytime I come I ask them to vaccum the car when the wash it ,it seems to be a problem. They NEVER do it. I would have even paid for them to do it. They just dont seem to want to complete things u asked to be done. Overall they are nice but I just think.its RUDE to ignore my requests. More

Coastal KIA Kelvin was very friendly and helpful. Willing to go above and beyond to make sure I was happy and satisfied with my experience after having a bad expe Kelvin was very friendly and helpful. Willing to go above and beyond to make sure I was happy and satisfied with my experience after having a bad experience buying my last car. He worked with me to make sure we could get the payment to something I could afford and was willing to work with me when other complications arised. I will definitely try to go back to him should I need another vehicle. More

Good car buying experience It was a very good car buying experience. Everyone I dealt with was professional. I never felt any pressure from anyone at any time. They went out of It was a very good car buying experience. Everyone I dealt with was professional. I never felt any pressure from anyone at any time. They went out of their way to make sure I knew everything going on. More

Excellent Always on time...very accommodating...explains everything!!!salesman. Justine Stone and Sam Wiseman...are the best in the shop...they really go out of Always on time...very accommodating...explains everything!!!salesman. Justine Stone and Sam Wiseman...are the best in the shop...they really go out of their way to make sure you are happy with the service and your needs being met!!! More

Friendly staff and GREAT service! My experience with Coastal Kia has been good from the very start. My salesman was Kelvin and he was great. He was not a high pressure salesman and I My experience with Coastal Kia has been good from the very start. My salesman was Kelvin and he was great. He was not a high pressure salesman and I really appreciated that. There is nothing, that turns me off more!! He was very personable and knowledgeable and negotiated on my behalf to get the best deal! I will definitely recommend him to any friends who are thinking about buying a Kia. I came in for service over the weekend and Michael took care of me in the Service Department. He was very efficient and just a nice guy. He told me it might be a while and that I could use the shuttle service if I would prefer not to wait in the waiting room. I did use the shuttle and when I got my car back it was squeaky clean!! Great service! :) Kelly was the gentleman that gave me the shuttle ride to Mayfaire while my car was being updated.. I really enjoyed talking with him while we drove there. He was such a happy & personable person and when I called for a return ride, he was very quick. Everybody I crossed paths with at Coastal Kia was a pleasure to talk to and work with. Customer Service is HUGE in my books and they did an outstanding job! More