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Coastal Kia
Wilmington, NC
5,859 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,859 reviews
May 19, 2021
Exceptional service, your guys far and beyond!!🥰🥰🥰 Your sale department went above and beyond. I was greeted with friendly faces. I meet Pat as well. Your sale department went above and beyond. I was greeted with friendly faces. I meet Pat as well. More
by CBBSM2
Verified Customer
May 18, 2021
Sales professionals were very knowledgeable, not pushy. Was a good car sales experience as I usually hate going to dealerships and being pressured into something I didn't quite want. Was a good car sales experience as I usually hate going to dealerships and being pressured into something I didn't quite want. More
by MLEEOBRIEN
Employees Worked With
Jason Dodd
May 17, 2021
This is the third vehicle I purchase from this dealership and my fifth KIA I have owned in the las 10 years. I find the kia economical, reliable and dependable. Plus I get excellent service from their servic and my fifth KIA I have owned in the las 10 years. I find the kia economical, reliable and dependable. Plus I get excellent service from their service department. KIA’s are fashionable and technologically advanced More
by RALFTORO50.RT
May 17, 2021
Handles everything immediately and has #1 customer service! I made the right choice when I brought a Kia Soul. I had a bad tire and the car is only 3 weeks old and they got me in immediately service! I made the right choice when I brought a Kia Soul. I had a bad tire and the car is only 3 weeks old and they got me in immediately More
by MAUREENLUCIER1510
Employees Worked With
May 16, 2021
The customer service was good and they were very informative with the work I needed done on my car. I wasn’t expecting to pay the amount I did. But the work needed To be done. informative with the work I needed done on my car. I wasn’t expecting to pay the amount I did. But the work needed To be done. More
by mbryant6581
Employees Worked With
May 16, 2021
Skyler was just wonderful helping us look for our new vehicle. He knew the inventory and let us explore multiple options. Kelvin worked hard to close the deal. vehicle. He knew the inventory and let us explore multiple options. Kelvin worked hard to close the deal. More
by kallipiter
Employees Worked With
Other Employees :
Skylar, Kelvin Swinson, Tyler Desmarest
May 16, 2021
Bob made experience, good when it could have been the opposite. He is a conscious of the needs of customer and makes an effort to meet the need. opposite. He is a conscious of the needs of customer and makes an effort to meet the need. More
by FEMSJOURNEY
May 15, 2021
My experience was very pleasant we were matched up with the perfect sales people an they didn't pressure us. Thank you for helping us out. the perfect sales people an they didn't pressure us. Thank you for helping us out. More
by dylancole970
May 15, 2021
Jason & his team provided top notch customer service, listened to my preferences, & worked hard to get me the best deal! I highly recommend Coastal Kia! listened to my preferences, & worked hard to get me the best deal! I highly recommend Coastal Kia! More
by work4it6
Employees Worked With
Other Employees :
Uber Hernandez, Brandon Wright, Jason Dodd
