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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
November 19, 2020
I've been on this earth for many decades and found Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. More
by DetJoe
Verified Customer
November 18, 2020
The entire service dept staff always go out of there way to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is al to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is always friendly and professional and the shuttle service is exceptional. More
by SNR525
Employees Worked With
November 18, 2020
Unfortunately I didn’t get the complimentary car wash that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. More
by CODYWESTOVER13
Employees Worked With
November 17, 2020
Howard Ramsey was great. He was professional and willing to take some extra time to make sure I knew everything I needed to when picking up my car. to take some extra time to make sure I knew everything I needed to when picking up my car. More
by ALIFLAHERTY78
Employees Worked With
Howard Ramsey
November 17, 2020
I'm sorry our Kia was purchased pre-owned elsewhere, but I'm sorry our Kia was purchased pre-owned elsewhere, but have enjoyed all our interaction with Coastal Kia, Howard Ramsey in particular. Warranty re I'm sorry our Kia was purchased pre-owned elsewhere, but have enjoyed all our interaction with Coastal Kia, Howard Ramsey in particular. Warranty repairs are cheerfully performed and everything is explained patiently, professionally and thoroughly. If we ever need a different vehicle we know where we will be! More
by LSTREMPEL
November 16, 2020
Their customer service was great , speaking highly of the two gentlemen who were there to tend to our immediate need of a car. Thank you two gentlemen who were there to tend to our immediate need of a car. Thank you More
by KATHYTURNER0911
Employees Worked With
November 16, 2020
Very friendly & professional staff. Workmanship is excellent & look forward to the purchase of a new car early next year. Accommodation were very clean, & really likes the shuttle service. Great job g excellent & look forward to the purchase of a new car early next year. Accommodation were very clean, & really likes the shuttle service. Great job guys. More
by PAPALEW1951
Employees Worked With
November 16, 2020
The staff was friendly and great to work with. Did everything in a fast and timely manner. I would definitely send someone to buy a vehicle from them everything in a fast and timely manner. I would definitely send someone to buy a vehicle from them More
by rolandofranks
November 16, 2020
Excellent experience buying a new car for first time in several years. The ticket for me was terrific sales experience with Steve Kramer. He was great! All personnel were very nice. Only difficulty was tha several years. The ticket for me was terrific sales experience with Steve Kramer. He was great! All personnel were very nice. Only difficulty was that many of men didn't keep masks over noses. More
by LUKEGUSWOODY
Employees Worked With
November 15, 2020
A fantastic experience with Brandon Wright as my salesperson. He helped me fight the right car for work and pleasure. Thanks for the help and for staying late! salesperson. He helped me fight the right car for work and pleasure. Thanks for the help and for staying late! More
by Gregory A Gates
Employees Worked With
Brandon Wright
