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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
October 30, 2020
Great experience purchasing from Coastal Kia! Steve was excellent to work with and very well versed on the features of the Telluride. He made sure to explain all features of the vehicle to us before we dro excellent to work with and very well versed on the features of the Telluride. He made sure to explain all features of the vehicle to us before we drove away! More
by Haley
Verified Customer
October 28, 2020
They were so helpful when I went to get an oil change and told them about a knocking onmmib my engine right away they were on it. They called me and told me what the problem was, and even called a car rental told them about a knocking onmmib my engine right away they were on it. They called me and told me what the problem was, and even called a car rental and got the rental situated until my car was done. I am already making plans to come here to get my car done for an oil change and stuff. More
by SCHULTZASHLEY1990
Employees Worked With
October 28, 2020
Excellent Service! Sam Weisman is an asset to the dealership. Professional, Courteous, and Knowledgeable.Nice to know He will be there when we bring the Kia in for service. dealership. Professional, Courteous, and Knowledgeable.Nice to know He will be there when we bring the Kia in for service. More
by BILLMJR58
Employees Worked With
October 28, 2020
Jason went above and beyond to get us the very particular soul that we wanted. definitely 5 stars! He even stayed late for us when we had an appointment that we couldn't miss. Go Jason!!! soul that we wanted. definitely 5 stars! He even stayed late for us when we had an appointment that we couldn't miss. Go Jason!!! More
by csapack134
Employees Worked With
Jason Stone
October 27, 2020
I had an excellent experience purchasing my new Telluride from Coastal Kia. John Wallace was extremely helpful through the entire process. He patiently answered all my questions and was helpful post sales from Coastal Kia. John Wallace was extremely helpful through the entire process. He patiently answered all my questions and was helpful post sales as well. Highly recommended. More
by DSCHWENER
October 27, 2020
Bob was great to work with and clearly communicated what the next steps were should I experience the problem again. And the Courtesy Shuttle driver went above and beyond to help me out of a bind. Thanks C the next steps were should I experience the problem again. And the Courtesy Shuttle driver went above and beyond to help me out of a bind. Thanks Coastal Kia! More
by Edwards20
Employees Worked With
October 27, 2020
Excellent service! What else can I say? Sam Weisman is a professional. and I consider him a friend. Glad to have the car cleaned. Thank you professional. and I consider him a friend. Glad to have the car cleaned. Thank you More
by SSLAWINSKI
Employees Worked With
October 26, 2020
Sam was really great to work with. He provided great customer service and clearly communicated the repairs needed and the expected outcomes on price. I would definitely work with him and the team again customer service and clearly communicated the repairs needed and the expected outcomes on price. I would definitely work with him and the team again. More
by JCG
Employees Worked With
October 26, 2020
Sam is always nice to work with and takes good care of his customers. Sam is always nice to work with and takes good care of his customers. his customers. Sam is always nice to work with and takes good care of his customers. More
by MOSSKR2
Employees Worked With
October 26, 2020
I highly recommend Coastal Kia for all your needs. I've been going there for all of my services since 2016. Sam in the service department is the best 🙂 been going there for all of my services since 2016. Sam in the service department is the best 🙂 More
by LW3876
