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Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,532 reviews
November 20, 2020
Best service ever. Went in because of car issues . Drove off in a new vehicle. Salesman was the nicest and the entire staff was wonderful to work with. Drove off in a new vehicle. Salesman was the nicest and the entire staff was wonderful to work with. More
by hotflashcindy
Verified CustomerEmployees Worked With
Dodd
November 20, 2020
Sam Weisman was fantastic and easy to work with! Always willing to help me with all my questions. I would not hesitate to take my vehicle back there for service as long as Sam is there. willing to help me with all my questions. I would not hesitate to take my vehicle back there for service as long as Sam is there. More
by Kenneth Chadwick
Employees Worked With
November 19, 2020
Excellent timely service. We've been customers of this dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 dealership for years and have always received this level of service from all of your knowlegable and friendly staff. Thank you all.........😁 More
by VUKELICH
Employees Worked With
November 19, 2020
Fast upfront didn’t try play with me with prices. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. Absolutely amazing. Worked around my schedule worked to get me in when I needed and lined up a car for me we I needed it. More
by 83MATTHEWCADLE
Employees Worked With
Howard Ramsey
November 19, 2020
I've been on this earth for many decades and found Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. Coastal Kia to be THE BEST ;from sales to service, especially, Bob Tomlin and he companions. More
by DetJoe
November 18, 2020
Unfortunately I didn’t get the complimentary car wash that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. that they promised but other than that it was qualify service. Everything seems to have been fixed that I came in for. More
by CODYWESTOVER13
Employees Worked With
November 18, 2020
The entire service dept staff always go out of there way to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is al to make sure all your service needs are taken care of. The waiting area is always clean and comfortable with refreshments available. Everyone is always friendly and professional and the shuttle service is exceptional. More
by SNR525
Employees Worked With
November 17, 2020
Howard Ramsey was great. He was professional and willing to take some extra time to make sure I knew everything I needed to when picking up my car. to take some extra time to make sure I knew everything I needed to when picking up my car. More
by ALIFLAHERTY78
Employees Worked With
Howard Ramsey
November 17, 2020
I'm sorry our Kia was purchased pre-owned elsewhere, but I'm sorry our Kia was purchased pre-owned elsewhere, but have enjoyed all our interaction with Coastal Kia, Howard Ramsey in particular. Warranty re I'm sorry our Kia was purchased pre-owned elsewhere, but have enjoyed all our interaction with Coastal Kia, Howard Ramsey in particular. Warranty repairs are cheerfully performed and everything is explained patiently, professionally and thoroughly. If we ever need a different vehicle we know where we will be! More
by LSTREMPEL
November 16, 2020
Excellent experience buying a new car for first time in several years. The ticket for me was terrific sales experience with Steve Kramer. He was great! All personnel were very nice. Only difficulty was tha several years. The ticket for me was terrific sales experience with Steve Kramer. He was great! All personnel were very nice. Only difficulty was that many of men didn't keep masks over noses. More
by LUKEGUSWOODY
Employees Worked With
