Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service was fantastic, however the only issue I have is w/ the overall Kia policy. I reside in NJ and early in 2021 I received a recall notice from Kia regarding an engine issue. When I brought it in, t is w/ the overall Kia policy. I reside in NJ and early in 2021 I received a recall notice from Kia regarding an engine issue. When I brought it in, they determined I needed a new engine which was installed with no issues. During a trip from NJ to NC, the check engine light came on and considering I was about 500 miles from home, I felt it necessary to have the vehicle checked out considering the engine was just replaced about 4-5 weeks earlier. Was told I had to pay for a diagnostic fee IF the issue was determined to not be from the engine replacement. 500 miles from home, what do I do? Checked it out, determined the fuel sensor was bad and that is what caused the check engine light to come on. Btw, I told the Kia Dealer in Jersey (Burlington) about the fuel sensor issue so it was already known. $150ish bucks later, I was on my way. The service team was great, a little annoyed about having to play Russian Roulette with my car/check engine light 500 miles from home. More
You can trust these folks in Sales and Service to give good information and to follow up with you on any questions you might have. This is a good place to do business. good information and to follow up with you on any questions you might have. This is a good place to do business. More
Everything with my purchase was great. Explained the features of my new car several times so that I understand. Would buy here again. Thank you. features of my new car several times so that I understand. Would buy here again. Thank you. More
Jason and Uber were fantastic to work with, made the car buying experience pretty painless and were decently flexible on the price I wanted. Glad to work with them! buying experience pretty painless and were decently flexible on the price I wanted. Glad to work with them! More
Alex and Jason are the best. I’ve worked with Jason my last two purchases. This is my 4th Kia from this dealer. Love those guys! last two purchases. This is my 4th Kia from this dealer. Love those guys! More
Mr. Steve Kramer was my salesman and he was very professional. He went beyond to make sure I got the car that I wanted. I would recommend this dealership to my family and friends. professional. He went beyond to make sure I got the car that I wanted. I would recommend this dealership to my family and friends. More
I was very satisified with Brandon who helped me get my kia rio He let me trade in my old car towards it. It was a ford focus with high mileage I was very happy with this We did a test drive with my rio an kia rio He let me trade in my old car towards it. It was a ford focus with high mileage I was very happy with this We did a test drive with my rio and Brandon showed me all of the features on it too More
I have been dealing with Coastal KIA for five years and have never been disappointed. Most recently I dealt with Sam Wiesman in the service department. Sam was helpful and upbeat keeping me informed of the have never been disappointed. Most recently I dealt with Sam Wiesman in the service department. Sam was helpful and upbeat keeping me informed of the service progression. Everyone is courteous and pleasant to work with. More
They were very friendly and did exactly what they said they would. The environment was pleasant and clean. I didn't have to wait to have someone come to check me in and the work was done in a timely way they would. The environment was pleasant and clean. I didn't have to wait to have someone come to check me in and the work was done in a timely way. More
Brandon and Michael stayed after closing hours to help complete our sale. We were very pleased with the entire process and look forward to coming back in the future. complete our sale. We were very pleased with the entire process and look forward to coming back in the future. More








