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Coastal Kia
Wilmington, NC
5,571 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your ...
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Today:Open today 9:00 AM - 7:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,571 reviews
February 21, 2020
My experience with the dealership was AWESOME. Everyone displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to pu displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to put me in the vehicle of choice. . I could not have asked for a more rewarding experience. More
by HARRIETHOWARD824
Verified Customer
February 21, 2020
My visit to Coastal Kia was a winning experience! My salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends. salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends. More
by pattilynnrose
Employees Worked With
Ryan, who was in training with Kelvin, was polite and respectful and accompanied me on my test drive, Kelvin Swinson
February 20, 2020
Every thing went smoothly. Got my car taken in on time and Howard kept me advised as to what was going on. Additionally he answered several questions I had on various things. I was in and out in under 90 and Howard kept me advised as to what was going on. Additionally he answered several questions I had on various things. I was in and out in under 90 mins. Just like I was told it would be. Love it! More
by JANE.BARFIELD
Employees Worked With
Howard Ramsey
February 20, 2020
Purchased our second vehicle for Kia. Always seem to work their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop here. A+++ More
by Peter Balderas
February 18, 2020
Coastal Kia is the best place to purchase a car! They work extremely hard to make sure that you are in the car you want. I recommended Coastal Kia to anyone who is looking to purchase a car. Best car buy work extremely hard to make sure that you are in the car you want. I recommended Coastal Kia to anyone who is looking to purchase a car. Best car buying experience i have ever had! More
by nicolletteelizabeth
February 17, 2020
Example of what customer service should be! The team at Coastal KIA is so supportive and the communication skills from the day Pat introduced me to the KIA brand to Sam in service has been amazi The team at Coastal KIA is so supportive and the communication skills from the day Pat introduced me to the KIA brand to Sam in service has been amazing!! More
by russ20
Employees Worked With
February 14, 2020
Great Service The staff at Coastal Kia is always polite, responsive to concerns. They are always on time or even early when taking my car in for the service appt. The staff at Coastal Kia is always polite, responsive to concerns. They are always on time or even early when taking my car in for the service appt. More
by Jane
February 14, 2020
I’ve bought many vehicles through out my lifetime but this was one of the smoothest and easier negotiations. Friendly staff that was very helpful and answered all our questions. this was one of the smoothest and easier negotiations. Friendly staff that was very helpful and answered all our questions. More
by TRBAILEY
February 13, 2020
Service When I took my vehicle in to Coastal Kia for maintenance, I received excellent service. They were very professional, detailed and did a thorough job w When I took my vehicle in to Coastal Kia for maintenance, I received excellent service. They were very professional, detailed and did a thorough job while keeping me informed throughout the process. More
by JFORTE10
Employees Worked With
