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Coastal Kia
Wilmington, NC
5,528 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,528 reviews
January 15, 2020
From the time I pulled up I was greeted and felt very comfortable. I was given a Kia keychain and was made to feel important. Thy guided me through the steps I needed to take to keep my Kia Sportage in g comfortable. I was given a Kia keychain and was made to feel important. Thy guided me through the steps I needed to take to keep my Kia Sportage in good condition. I will definitely go back everytime I need service More
by joycestocks4517@icloud.com
Verified Customer
January 15, 2020
The car was ready to pick up in the time they said. Car was serviced and all the work was done in a timely manner. Sam W. is a very attentive and nice service employee. I would recommend the Kia servi Car was serviced and all the work was done in a timely manner. Sam W. is a very attentive and nice service employee. I would recommend the Kia service. More
by JIMSKIBUM7
Employees Worked With
Sam Weisman
January 15, 2020
Not great with communication, didn’t do anything to make us want to return. Didn’t wash the car, but other cars were washed after service... not sure why? Not a bad experience, but with so many other option us want to return. Didn’t wash the car, but other cars were washed after service... not sure why? Not a bad experience, but with so many other options, I’d work on customer service for sure. More
by MEG.MILLERX2
Employees Worked With
Bob
January 15, 2020
Sam is always so kind and helpful when I need my vehicle serviced! I love the valet service. I am glad I use Kia dealership, satisfaction every time. serviced! I love the valet service. I am glad I use Kia dealership, satisfaction every time. More
by raegan.benson
January 15, 2020
They always treat me right! Sam always makes sure I don't have to wait a long time for my service. I can always count on the service department to keep my car running smoothly. Sam always makes sure I don't have to wait a long time for my service. I can always count on the service department to keep my car running smoothly. More
by WILLIEKBOONE
Employees Worked With
Sam
January 15, 2020
Bob in your Service Department is the best employee you have. I have two Kia’s and every time I bring my car in for service Bob goes out of his way to accommodate me and get me out of there in a timely fa have. I have two Kia’s and every time I bring my car in for service Bob goes out of his way to accommodate me and get me out of there in a timely fashion. If I own a business I would want employees like Bob More
by RETCOP131
Employees Worked With
Bob Tomlin
January 14, 2020
Received a call from Peggy and I'm happy about the quick response. Want to get the issue corrected and I will be more than satisfied response. Want to get the issue corrected and I will be more than satisfied More
by CIFFO79
January 14, 2020
the service department is a great part of the Kia dealership here and Sam weisman does his job well and getting to you and taking care of you say that the job is done right dealership here and Sam weisman does his job well and getting to you and taking care of you say that the job is done right More
by PATSPAD
Employees Worked With
Sam Wiesman
January 14, 2020
My switch for dimming and brightening dash board lights seems to have been effected from the last service. It switches my kilometer to 000000 instead of effecting the dash lights seems to have been effected from the last service. It switches my kilometer to 000000 instead of effecting the dash lights More
by KARENJAMES892
January 14, 2020
Very quick response from Peggy. Her experience in the automotive industry shined through today. All of our needs we're met and we are very happy. automotive industry shined through today. All of our needs we're met and we are very happy. More
by CIFFO79
