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Coastal Kia
Wilmington, NC
5,526 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,526 reviews
January 10, 2020
Great dealership, great vehicle service, great customer service! Had to come in for a software update and they got it done very quickly. Would highly recommend. service! Had to come in for a software update and they got it done very quickly. Would highly recommend. More
by JOHNMMOORE1996
Verified Customer
January 10, 2020
Great First Experience The customer Service rep was right on top of things, oil was changed, fluids topped off, car washed and they even fixed the nail in the tire my wife d The customer Service rep was right on top of things, oil was changed, fluids topped off, car washed and they even fixed the nail in the tire my wife didn’t know she had! Keep up the great service! More
by PBEDORAH896
January 10, 2020
Service Visit Have dealt with Bob Tomlin and this dealership for the last 7 years. Bob has always been professional, knowledgeable and pleasant. Work always done in Have dealt with Bob Tomlin and this dealership for the last 7 years. Bob has always been professional, knowledgeable and pleasant. Work always done in a timely manner and for the original estimate. Car service has ceased to be an anxiety event. More
by Les
Employees Worked With
bob tomlin, sam weisman
January 10, 2020
Everyone is very helpful and knowledgeable about the services offered. They are very nice and make sure you understand everything that they did for you. services offered. They are very nice and make sure you understand everything that they did for you. More
by caitlynagee230
Employees Worked With
Sam Weisman
January 10, 2020
Great experience! The whole buying experience was positive. John Wallace treated me (a widowed senior) with respect and understanding. I came into the dealership kno The whole buying experience was positive. John Wallace treated me (a widowed senior) with respect and understanding. I came into the dealership knowing what I wanted and left with what I wanted. Thank you John for all your patience and help. More
by CMCHALE221
Employees Worked With
John Wallace, Michael Mascavage
January 09, 2020
Purchased new KIA I recently purchased my second KIA from Coastal KIA because of the great service department and all of the friendly folks that work at the dealership, I recently purchased my second KIA from Coastal KIA because of the great service department and all of the friendly folks that work at the dealership, More
by BETSYB
Employees Worked With
Jake Baker,
January 09, 2020
1st time car buyer Being a first time car buyer, Kevin made my experience very easy and stress free. Appreciate all his hard work, I am very pleased with my decision and Being a first time car buyer, Kevin made my experience very easy and stress free. Appreciate all his hard work, I am very pleased with my decision and would definitely come back to purchase another vehicle. More
by Kaitlyn
Employees Worked With
Kevin
January 09, 2020
Home away from home I walk in to make an appointment Bob knew me by name. He did not know I was coming in, and he was out the last time I was. Then for him to make the I walk in to make an appointment Bob knew me by name. He did not know I was coming in, and he was out the last time I was. Then for him to make the appointment later that day was very nice of him. He always talks over my repairs with me. Informs me of thing he thinks will be coming up with my car so I am not shocked with the next service visit. More
by ARCYPRESS
Employees Worked With
BOB
January 09, 2020
Amazing! Amazing, fast, friendly service. Everything was explained upfront and I was made to feel comfortable. Will definitely use again! Even the shuttle Amazing, fast, friendly service. Everything was explained upfront and I was made to feel comfortable. Will definitely use again! Even the shuttle service was perfect! More
by SKADIDDLE
Employees Worked With
