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Coastal Kia

Wilmington, NC

4.8
5,524 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,524 reviews

December 05, 2019

Great reception and fast service. The process was quick and Was able to work me in our scheduled holiday trips to make sure everything was all right. Great reception and fast service. The process was quick and More

by LEFTLEGG52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Coastal Kia responded

Thank you for the amazing testimonial and awesome review! We love that your service visit was "quick and efficient". Please call us if you need anything. We are here to help!

December 05, 2019

Got a new 2019 Sorento Get professional employees we got the opportunity to get settled on a car and handle the teqdebim with Jason Stone he was excellent and took care of u More

by BRITTCRYSTAL85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason stone
Dec 09, 2019 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Sorento! We know you will love it. Thank you for the five star review and kudos for Jason Stone. Welcome to the Coastal Kia Family!

December 05, 2019

Always friendly Always work in a timely manner. Pleasant to deal With. Very accommodating. Very friendly staff and environment. Am pleased with my purchase for sure. More

by MILLERCHERYL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate your loyalty and gracious comments . Thank you for the kudos for our service team. Please call us if you need anything. We are here to help.

December 05, 2019

Friendly and quick to get to my car. . Did work that Kia said needed to be done..Also did a free car wash. Will be coming back for service for my car. More

by PAT39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, but all were very nice.
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and share your thoughts. We are glad you were able to take advantage of our Courtesy Car Wash Process. Thank you for choosing Coastal Kia!

December 05, 2019

Got a new 2020 Kia Soul I at first was nervous about trading in my 2015 Kia Soul for a newer model, but Steve Kramer gave me an awesome deal and was very pleasant to work wit More

by bethany.humphrey2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Dec 09, 2019 -

Coastal Kia responded

Great! Congratulations on your recent purchase. We are thrilled to hear that Steve made you feel comfortable with your purchase. Our team strives to deliver a truly exceptional experience to each guest during every visit. Thank you for choosing Coastal Kia!

December 04, 2019

Dead Battery I was trying to go to work when my 2012 Kia Forte wouldnt start. I called Coastal Kia and spoke with Sam. Sam advised me on what to do and had me an a More

by AMANDANHOOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 05, 2019 -

Coastal Kia responded

Thank you so much for the five star service review! It is wonderful to hear Sam was able to get you going again quickly after your vehicle had issues. Sam is wonderful, his clients love him and we are lucky to have him. We look forward to seeing you again soon.

December 04, 2019

Great Service Center I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. More

by COPPERTONE.TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Dec 05, 2019 -

Coastal Kia responded

Wow! Thank you so much for the five star service review and gracious referral. We love our service team exceeded your expectations and you enjoyed your visit. It was thoughtful of you to go online and share your thoughts. We sincerely appreciate your loyalty and accolades. Please call us if you need anything. Tell your roommate to call us too. Thanks again!

December 04, 2019

Easy trip Adam was very helpful in helping me make a selection on a vehicle. The process was fast and easy. The finance manager Haywood was extremely helpful as More

by SEANLACIVITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Dec 05, 2019 -

Coastal Kia responded

Thank you for this great review! It was extremely thoughtful of you to mention Adam and Haywood by name. Congratulations on your recent purchase from Coastal Kia! Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. Welcome to the Coastal Kia Family!

December 04, 2019

Simple, courteous, fast. I walked into the show room and was immediately assisted by a salesman named Tyler. He seemed honest and reliable and did not pressure me in any way More

by NANCYSHARP53
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 05, 2019 -

Coastal Kia responded

Fantastic! We think Tyler is wonderful too.It was thoughtful of you to mention him by name. Congratulations on the purchase of your Kia Soul. We sincerely appreciate the kind comments and awesome five star review. Welcome to the Coastal Kia Family!

December 04, 2019

New Optima purchase We had a good experience with our 2013 Optima until it was stolen and came to purchase another one. Staff was very friendly and finance worked with us More

by TLKAMINSKI17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Baker and Bill (financing)
Dec 04, 2019 -

Coastal Kia responded

Thank you for the five star review! We are sorry to hear your Kia was stolen. We are thrilled to hear we were able to help when you needed a new one to replace it. We sincerely appreciate the kudos for Jake and our staff. Congratulations! Thank you for being loyal and such an important part of our Coastal Kia Family!

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