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Coastal Kia
Wilmington, NC
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,909 reviews
March 13, 2020
Coastal Kia worked with me to schedule. They washed the car for me without my asking. They were very friendly and accommodating to my schedule. They called to make sure I was happy with the service. Great car for me without my asking. They were very friendly and accommodating to my schedule. They called to make sure I was happy with the service. Great job! More
by slturner11
Verified CustomerEmployees Worked With
Howard Ramsey
March 12, 2020
I was greeted as soon as I came in. I came in early and they tended to me earlier than the original appointment. I feel like they were thorough. they tended to me earlier than the original appointment. I feel like they were thorough. More
by jeremybspencer
March 12, 2020
Kia Cadenza Lease Worked with Steve Kramer on a few vehicle options. Decided on new Kia Cadenza. Steve worked closely with me on ending my Genesis lease in best way p Worked with Steve Kramer on a few vehicle options. Decided on new Kia Cadenza. Steve worked closely with me on ending my Genesis lease in best way possible. Very easy to work with. More
by Dino
March 12, 2020
Steve Kramer and Payton took great care of me and got me the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well. the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well. More
by burns.leigha
March 11, 2020
Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Everyone very pleasant would recommend for anyone to go to Coastal Kia. More
by WOODDUCK0
Employees Worked With
March 08, 2020
We bought a sportage about 2 months ago and are extremely happy with the service we received. John helped us for hours with test driving different cars to discussing cost. John was presentable, helpful and w happy with the service we received. John helped us for hours with test driving different cars to discussing cost. John was presentable, helpful and went above and beyond. Thank you for all your time! Tyler helped us close the deal and he is always very helpful, efficient and thorough. Thank you for all your help! More
by ShelbyA
Employees Worked With
John Wallace, Tyler Desmarest
March 08, 2020
Steve Kramer really worked with me to get me into the newest car I have ever owned. So excited about this new Soul. Thanks to Steve and the team at Coastal Kia. We bought a Forte about 6 months ago. Love newest car I have ever owned. So excited about this new Soul. Thanks to Steve and the team at Coastal Kia. We bought a Forte about 6 months ago. Love this dealership! They work with you and stand behind their car. More
by Jess.Fortes
March 08, 2020
Truly exceptional service! Smooth, easy process. Knowledgeable staff coupled with a 5 star feeling would make me buy another vehicle any day! Thank you John and Tyler! Knowledgeable staff coupled with a 5 star feeling would make me buy another vehicle any day! Thank you John and Tyler! More
by Forte4me
Employees Worked With
John Wallace, Tyler Desmarest
March 08, 2020
Exceptional experience, smooth and knowledgeable staff, and some fantastic cars. We are definitely going to be suggesting Coastal Kia to everyone we know! Thank you, John, Mike and everyone! and some fantastic cars. We are definitely going to be suggesting Coastal Kia to everyone we know! Thank you, John, Mike and everyone! More
by Mangovall
March 07, 2020
John was well groomed and professional in his approach. He knew the details of my model (Soul) and allowed me an expanded test drive for me to assess performance, since I came in looking for a turbo. His l He knew the details of my model (Soul) and allowed me an expanded test drive for me to assess performance, since I came in looking for a turbo. His low-key but confident manner was well appreciated. He even came to my house the next morning to retrieve the Title and spare key on my trade-in vehicle! I appreciated that he was a service veteran and would recommend him to anyone looking to purchase a Kia. More
by Bill w/Soul
Employees Worked With
John Wallace
