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Coastal Kia
Wilmington, NC
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,909 reviews
March 06, 2020
I came in to explore getting a new vehicle. Already knew Kia was a good car to check out. Good safety ratings and warranties. The sales staff was efficient and friendly and courteous and listened to what Kia was a good car to check out. Good safety ratings and warranties. The sales staff was efficient and friendly and courteous and listened to what I wanted in a vehicle. I like Jason Stone and believe he was honest with me and got me a good deal. Tyler was thorough and communicated the terms of my loan. Everyone was very personable and walked me through the process professionally and in a timely manner even when really busy. Happy with my purchase experience. More
by tracyb
Verified CustomerEmployees Worked With
Jason Stone, Tyler Desmarest
March 05, 2020
My experience was good. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. More
by PEREGOYLAW
Employees Worked With
March 04, 2020
Very polite staff My salesman,Kevin, was very helpful and knowledgeable. I would recommend him to anyone. He asked about my needs and delivered what I wanted. Kudos to My salesman,Kevin, was very helpful and knowledgeable. I would recommend him to anyone. He asked about my needs and delivered what I wanted. Kudos to Kevin and Kia. More
by KARMA7209
March 03, 2020
Bought my new Kia Forte in December. Unfortunately, I had to repeatedly follow up for my signed docs. Last week had my complimentary oil change and it went flawless. Thanks to Howard. to repeatedly follow up for my signed docs. Last week had my complimentary oil change and it went flawless. Thanks to Howard. More
by NAMSSORG
Employees Worked With
Howard Ramsey
March 03, 2020
Everyone there was professional and friendly no high pressure sales. They made sure that I understood each step and got exactly what I was looking for and the best deal. pressure sales. They made sure that I understood each step and got exactly what I was looking for and the best deal. More
by KATDONLIN59
Employees Worked With
March 03, 2020
Coastal Every time my wife and I visit we are treated very well.We both enjoy visiting Coastal Kia and would advise all our friends to do so as well.All the f Every time my wife and I visit we are treated very well.We both enjoy visiting Coastal Kia and would advise all our friends to do so as well.All the folks we have encountered have been very nice and we like doing business there. More
by FSFOSTER
March 03, 2020
Great Experience We contacted Coastal KIA about the need to purchase a used vehicle to drive as soon as possible. We had purchased our previous vehicle at the dealersh We contacted Coastal KIA about the need to purchase a used vehicle to drive as soon as possible. We had purchased our previous vehicle at the dealership. Even though we made contact late in the day Mike Mascavage encouraged us to come into the dealership and said he would be glad to work with us to get us into a vehicle that day. When we got to the dealership we were introduced to our salesman John Wallace. John was extremely helpful, friendly and knowledgeable.. He provided great customer service during the entire process. Mike and John were a great team and they provided us with a great dealership experience. We would recommend Coastal Kia and John and Mike with confidence to any of our friends and family. More
by Deb and Don
March 02, 2020
Amazing staff and exceptional mechanics I can't say enough good about Coastal KIA and their service department. Sam Weisman is exceptional and outstanding in customer service. He makes you f I can't say enough good about Coastal KIA and their service department. Sam Weisman is exceptional and outstanding in customer service. He makes you feel like you're the most important customer that he has. The mechanics are fast and highly skilled. Kelly, my courtesy shuttle driver, was delightful and a very safe driver. I wouldn't have my little KIA serviced anywhere else. More
by MSMAGGIE_1
Employees Worked With
March 01, 2020
best experience in a car dealership! I have been recommending all of my friends to Jason and Wilmington Kia. Jason listened to what I wanted with a car, and made that happen! recommending all of my friends to Jason and Wilmington Kia. Jason listened to what I wanted with a car, and made that happen! More
by KMARIEEE910
Employees Worked With
Jason Stone
February 28, 2020
Jason made my buying experience simple. This is my second Kia I have bought and I love the service I receive. I highly recommend Coastal Kia. Thanks! Kia I have bought and I love the service I receive. I highly recommend Coastal Kia. Thanks! More
by Jake
Employees Worked With
Jason Stone
