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Coastal Kia

Wilmington, NC

4.8
5,487 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,488 reviews

September 14, 2019

Great experience! Great experience. I didn't buy my KIA from Wilmington, but they were more than willing to help me with an issue from the dealership I did purchase fr More

by jmburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey, Bob (curtesy driver)
Sep 14, 2019 -

Coastal Kia responded

Thank you for the kudos and fantastic five star service review. We are here to help! We are thrilled to hear you were able to take advantage of our Courtesy Van Experience. Thank you for choosing Coastal Kia!

September 14, 2019

Top service Sam is a great service rep he cares about his customers. He takes the extra step. He keeps you informed on the work being done. More

by PATSPAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam.
Sep 15, 2019 -

Coastal Kia responded

Thank you! We could not agree more. Sam is an amazing Service Consultant and we are fortunate to have him on our team. Thank you for the amazing five star review. We hope to see you again soon. Thank you for choosing Coastal Kia!

September 14, 2019

Service Consultant The service consultant ( Sam Weisman) was very helpful. I was taken right away, I said I needed an oil change and being that I had a service agreement More

by NANIBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Sep 15, 2019 -

Coastal Kia responded

Thank you! We sincerely appreciate you sharing your experience online. It was thoughtful of you to mention Sam Weisman by name. We are thrilled our team was able to exceed your expectations. Please call us if you need anything. We are here to help. Thanks again!

September 14, 2019

John S. Was awesome!! John did everything he could to make sure i was able to get what I wanted! Totally recommend him!! The staff was also every friendly and everyone work More

by elizabethmariecostin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Sep 15, 2019 -

Coastal Kia responded

Congratulations on your recent purchase! It was thoughtful of you to mention John by name. Thank you for the amazing five star review. We are thrilled we exceeded your expectations. Welcome to the Coastal Kia Family!

September 14, 2019

Staff Sam Weisman is best, always friendly & most helpful. He very knowledgeable about my vehicle’s and keeps them purring. Priced out a new set of tires th More

by DANS3227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and kudos for Sam Weisman in service. We strive to treat our clients the way we wish to be treated. Thank you for being such an important part of our Coastal Kia Family.

September 13, 2019

Everyone very professional and friendly Were very happy with the vehicle we purchased, most important an honest place to buy a car and service dept looks to be a great place for service for More

by JN2WRD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hunt & Michael Mascavage
Sep 14, 2019 -

Coastal Kia responded

You are very welcome. Thank you for the awesome comments and wonderful five star review. Congratulations on your recent purchase. Welcome to the Coastal Kia Family. We look forward to seeing you again during your first service visit.

September 13, 2019

Great Customer Servise I have been bringing our Kia's (yes we have 2) to Coastal Kia for service. Our advisor, Bob, has been very helpful. In his absence, Sam and Howard hav More

by DSTEW6074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin, Sam and Howard
Sep 13, 2019 -

Coastal Kia responded

Wonderful! Thank you for mentioning Sam, Howard and Bob by name. We sincerely appreciate the five star service review. Your loyalty means the world to us. Please call us if you need anything. We are here to help.

September 12, 2019

awesome! The service is excellent in every way. If you need service on your vehicle don't go anywhere else. Tell them John Schmidt sent you and I might get a f More

by JASINSURANCEGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
September 12, 2019

Car detailing My car looks like new. I was lucky to win this in a raffle for the heart fun. Your shuttle service is great and I particularly enjoyed meeting Kelly More

by THOMEHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Meadows
Sep 12, 2019 -

Coastal Kia responded

Fantastic! Congratulations on your win. It was thoughtful of you to mention Kelly by name. We are thrilled you were pleased with the detail you received. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help!

September 12, 2019

Great advisor Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. More

by ANTHONY1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Sep 12, 2019 -

Coastal Kia responded

Thank you for the five star review! We love the comment, "Coastal Kia Wilmington, NC has the best customer service in the area". We have a culture at Coastal Kia of treating our clients the way we wish to be treated. It was thoughtful of you to go online and share your thoughts. We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help. Thanks again!

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