
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great! Jason Stone was phenomenal! Very professional, courteous and just an all around good guy! Will be recommending him and Coastal Kia to anyone I can! Jason Stone was phenomenal! Very professional, courteous and just an all around good guy! Will be recommending him and Coastal Kia to anyone I can! More
Maintenance Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job w Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job well done. More
Tire service I needed to replace a tire due to two nails on the side of the tire. Sam looked for a best price for the new tire. He kept me up to date on how the se I needed to replace a tire due to two nails on the side of the tire. Sam looked for a best price for the new tire. He kept me up to date on how the service was going. Also why it was taking so long. More
First time buying and financing a new car. I went to dealer knowing about what I wanted, from looking on line at Coastal Kia. Jason Stone was assigned to meet me when I got there and help me as I went to dealer knowing about what I wanted, from looking on line at Coastal Kia. Jason Stone was assigned to meet me when I got there and help me as needed. He was great in answering my questions and helping me find the right answer to achieving my decision and the purchase. Many thanks to him for his guidance and his patience and work setting my new Rio up so it was perfect to drive. I’m the proud owner of a car I love. Thanks again to a group of people who were curteous and friendly from the moment I arrived More
Service I entered the service dept for an oil change, tire rotation, and vehicle inspection. I was immediately asked in a very rude tone, "Did you fix any of I entered the service dept for an oil change, tire rotation, and vehicle inspection. I was immediately asked in a very rude tone, "Did you fix any of the things we told you to fix last time you were here?" Your inspection is overdue, did you get an inspection? You know they won't send you the registration without it." I told them that I had in fact had an inspection and that I was waiting for the sticker in the mail. I was told again that they wouldn't send the registration to me. I waited an hour and a half which was okay with me. I was told I needed all of my brakes redone. When I got home, my brother went to look at the car. The tires were all in the same locations they were in previously. The tires were never rotated so I'd say it's safe to assume my brakes were never looked at either. Very disappointed in the service department. More
Bob was great to work with! I had to have several items serviced on my Sorento. Bob explained everything thoroughly and made sure it was completed by the time I needed to pick t I had to have several items serviced on my Sorento. Bob explained everything thoroughly and made sure it was completed by the time I needed to pick the car up. I am very happy with my visit and would recommend to everyone. More
Great service Instead of waiting for my car, I decided to use the Courtesy Van service. Fantastic, prompt and the driver, Bob, was very pleasant. Very pleased. Instead of waiting for my car, I decided to use the Courtesy Van service. Fantastic, prompt and the driver, Bob, was very pleasant. Very pleased. More
Coastal KIA is outstanding! The low pressure light popped on on my little KIA Soul. I thought that, with the changes in the weather, it would settle itself out as it has in the p The low pressure light popped on on my little KIA Soul. I thought that, with the changes in the weather, it would settle itself out as it has in the past, but it stayed on. I have arthritis in my hands and putting air in a tire at a gas station is almost impossible for me to do and very painful. I called Coastal KIA and they told me to bring it right in and they would take care of it. In 40 minutes they fixed my tire (there was a nail in it) and I was out the door even though I could see that they were very busy, that day. As always, John Wigger was very kind and professional and treated me with such great respect. I live in the xxxxxx Junction area and I could have gone somewhere close by but I preferred to drive all the way to Coastal KIA and get the job done right by people I know and trust. More
Best prices in town! No buyers remorse either. Got a great running car for the best value in town! Staff was efficient, professional, and a pleasure to work with. No buyers remorse either. Got a great running car for the best value in town! Staff was efficient, professional, and a pleasure to work with. More
Sam is great! The staff in the service department is very friendly, attentive and knowledgeable. I would gladly recommend not only the service department but dealer The staff in the service department is very friendly, attentive and knowledgeable. I would gladly recommend not only the service department but dealership to friends. More