Coastal Kia

Awewome I moved to Wilmington from Maryland where I had a friend who owned his own garage. So I never doubted my repair work he said needed to be done. Whe I moved to Wilmington from Maryland where I had a friend who owned his own garage. So I never doubted my repair work he said needed to be done. When I arrived here I had to decide where to take my car. I took a chance on Coastal Kia and have not been disappointed at all. Appreciate all they do and trust their honesty More

Awesome Dealership Purchased a 2019 Sorento on 1/16/19. Very impressed and pleased with the entire process. All people involved in the transaction contributed to a ver Purchased a 2019 Sorento on 1/16/19. Very impressed and pleased with the entire process. All people involved in the transaction contributed to a very positive experience. We are repeat customers and would highly recommend Coastal Kia. More

Great customer service Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was great about letting me know I didn’t need a rotate and balance to prevent the charge. Service was prompt and polite and they had me in and out of the service center in no time More

New 2019 KIA SORRENTO I purchased a 2019 KIA SORRENTO last Thursday. I was pleased with my trade in value and service I received.Rob and Kelvin were very nice to deal with. I purchased a 2019 KIA SORRENTO last Thursday. I was pleased with my trade in value and service I received.Rob and Kelvin were very nice to deal with. More

Fantastic service. They are always courteous and respectful of my time and budget. They keep me informed with the progress of my repairs and cost. When I entered the e They are always courteous and respectful of my time and budget. They keep me informed with the progress of my repairs and cost. When I entered the establishment and left the establishment they opened the door for me. Which made me feel very important. I like manners. It's always more expensive to get work done there because it's a dealership. But, they provide shuttle service and that's important because I do not have a support system in place who can help me drop off and pick up my car. When my budget allows. I prefer to use them. But, I also use less expensive establishments when I have to. Overall, I enjoy bringing my car to them. More

Timely Repair I was promised to receive my car back at a specific time and it was ready. The shuttle service was a life saver as I work and needed to be at work on I was promised to receive my car back at a specific time and it was ready. The shuttle service was a life saver as I work and needed to be at work on time. More

Great Service Scheduled a service appointment for a software update. I was promptly greeted by Sam,who greeted me and checked me in. very professional service compl Scheduled a service appointment for a software update. I was promptly greeted by Sam,who greeted me and checked me in. very professional service completed in a short time - will continue to use the Kia service Department. More

Good service, reasonable wait times, friendly staff Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plu Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plug in your laptop, which is very helpful. Water and light snacks are available and are greatly appreciated. More

Recall The staff was very friendly and the service was done and completed in a timely manner. The service representive was awesome he kept me informed on wha The staff was very friendly and the service was done and completed in a timely manner. The service representive was awesome he kept me informed on what was going on with my vehicle More

the whole process was painless and efitient. because the salesman was professional/courteous/friendly/ and every thing I was told on the phone was exactly what was done for me no surprises. because the salesman was professional/courteous/friendly/ and every thing I was told on the phone was exactly what was done for me no surprises. More