
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Coastal Kia is top notch Professional. And very personal Pat and his staff are on the ball with their culture at Coastal Kia. I recommend this place to all car buyers. Professional. And very personal Pat and his staff are on the ball with their culture at Coastal Kia. I recommend this place to all car buyers. More
Great to work with! When you buy a car only every few years, you wanna feel special when you’re at the dealer. Coastal Kia does just that! Well done....😀 When you buy a car only every few years, you wanna feel special when you’re at the dealer. Coastal Kia does just that! Well done....😀 More
our salemans was STEVE KRAMER Steve was so so helpful. He was very patience. Great help/ He was very knowiedgeable about cars..just loved him. thank you Steve great job . Steve was so so helpful. He was very patience. Great help/ He was very knowiedgeable about cars..just loved him. thank you Steve great job . More
My recall appointment was handled very smoothly. The waiting area is very pleasant with drinks and snacks offered for free. While my recall appointment was in progress I was able to update routine ma The waiting area is very pleasant with drinks and snacks offered for free. While my recall appointment was in progress I was able to update routine maintenance and get some pricing for several other improvements I am considering to my vehicle. Tom in the service department was very helpful and courteous.. More
Always great Always courteous, informative and prompt , offer drinks and snacks, nice tv area with plenty of seating, they are pleasant to work with and I apprecia Always courteous, informative and prompt , offer drinks and snacks, nice tv area with plenty of seating, they are pleasant to work with and I appreciate them More
A Service Department With "Soul"! I purchased a '17 Soul from this dealership.Since it's operating under new management, they are very caring towards their customers.They listen to you I purchased a '17 Soul from this dealership.Since it's operating under new management, they are very caring towards their customers.They listen to your concerns about your vehicle.They explain everything they're going to do and give you an estimate prior to the work beginning.If they find anything, they come and talk to you and show you what they're talking about to help you make an informed decision. They have a very comfortable waiting area with refreshments.Everyone is friendly yet professional!Thank you Sam for all your assistance and it was nice to meet John and Almog!I know I'll be in good hands for my next car check-up. More
I am always informed of maintenance needs When calling with a need I am always scheduled quickly. Mr. Weisman always informs me of needed maintenance and. cost before work is done. He then c When calling with a need I am always scheduled quickly. Mr. Weisman always informs me of needed maintenance and. cost before work is done. He then calls a day or so later to ask if all is going well with my KIA . More
Above and beyond Just awesome! Courteous, friendly and they go out of their way to make sure you're satisfied. The shuttle driver is the best, and don't forget the fre Just awesome! Courteous, friendly and they go out of their way to make sure you're satisfied. The shuttle driver is the best, and don't forget the free coffee! More
Very good service. The employees were very courteous and went out of their way to help, since it was my very first time dealing with a NC service center. The employees were very courteous and went out of their way to help, since it was my very first time dealing with a NC service center. More
CURTIOSY.... RIDE OR VEHICLE?? Salesman no longer there, took 2 trips in n from N. TOPSAIL TO KIA. for repaire to be completed .. all manufacturer issues. Bought this lovely (NOT) S Salesman no longer there, took 2 trips in n from N. TOPSAIL TO KIA. for repaire to be completed .. all manufacturer issues. Bought this lovely (NOT) SPORTAGE... WHAR WE WERE TOLD WAS NEVER COMPLETED UPON PURCHASE. PROMISED BUT nothing in final documents (our fault) n then no courtesy for customer out of City limits.... Especially with NEW CAR purchase and recall work to be done. Perturbed! Not to mention vehicle WAS NOT detailed as promised. I am upset at local customer service.... Yet offer TV's with a car buy.,. Forget those who have bought and can't go the extra mile when a mother and child are not "within City limits" Miscommunication on both ends ... But they are the pros. Supposed to care for customers and consider their specific needs. More