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Coastal Kia
Wilmington, NC
5,474 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,474 reviews
December 15, 2018
First car buying made easy This was my first car choice, they are very welcoming and straight forward. Any problems comes that comes up they’re are more than willing to help you This was my first car choice, they are very welcoming and straight forward. Any problems comes that comes up they’re are more than willing to help you!!!!! More
by Iceclaw2
Verified CustomerEmployees Worked With
Jason Stone
December 15, 2018
Had a recall My 2012 KIA Sorrento was recalled and the service team was courteous, efficient and completed the job in a timely fashion. It was discovered that it n My 2012 KIA Sorrento was recalled and the service team was courteous, efficient and completed the job in a timely fashion. It was discovered that it needed a clean air filter and that was taken care of too. Sam takes great care of my Sorrento! Thank you! More
by RRCLEARY3
Employees Worked With
Sam in Service Dept.
December 15, 2018
Repair New Engine put in after, drove it 30 minutes same problem old engine did. Back in for a new engine. It has to be a manufacture problem. I’m concerne New Engine put in after, drove it 30 minutes same problem old engine did. Back in for a new engine. It has to be a manufacture problem. I’m concerned about my safety driving it again. More
by KAUCH
Employees Worked With
Sam
December 15, 2018
Courteous service and prompt. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. More
by FrankWilliams
Employees Worked With
December 14, 2018
Exellent service This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the se This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the service is usually the reason I keep coming back to the Kia. More
by PATSPAD
Employees Worked With
Sam
December 13, 2018
The best of the best with Sam in service... & Bob too! Bought my 2015 Kia new and the next service appointment I will hit over 100000. Kia & service after the sale is a 5 star experience! Bought my 2015 Kia new and the next service appointment I will hit over 100000. Kia & service after the sale is a 5 star experience! More
by irishactor55@gmail.com
Employees Worked With
Sam in service Wilmington but Bob is awesome too!
December 13, 2018
Great Service I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure to purchase anything not needed. More
by PSILLERY
Employees Worked With
John Wigger
December 13, 2018
Best experience I had I came in the other day to get service done to my Kia Sorento they got the job in no time I had my little daughter with me they even had a playroom fo I came in the other day to get service done to my Kia Sorento they got the job in no time I had my little daughter with me they even had a playroom for her offered snacks and coffee also brought my little daughter a water + Sam is one of the best in the business More
by LOVEMEPURDY
Employees Worked With
Sam
December 12, 2018
Great experience Jason our salesperson was awesome! He went above and beyond to get us in our new Soul. Hes truly a great asset to Coastal KIA. Jason our salesperson was awesome! He went above and beyond to get us in our new Soul. Hes truly a great asset to Coastal KIA. More
by colleensakala
Employees Worked With
Jason
December 12, 2018
Great! KiA Service Center is great to work and my sincere thanks to all those who made the experience a good one from scheduling to appointment day. KiA Service Center is great to work and my sincere thanks to all those who made the experience a good one from scheduling to appointment day. More
by irwin_jane
Employees Worked With
John Wigger, also please see names of gentlemen who checked me in/out (sorry don't know names)
