Coastal Kia - Service Center

Chris Tumminelli was incredible. He kept me updated every single step of the way. He would call me or leave me a voicemail if I wasn’t able to answer. He even went so far as to speak He kept me updated every single step of the way. He would call me or leave me a voicemail if I wasn’t able to answer. He even went so far as to speak with a few different managers and mechanics to assuage my concerns. I fully intend to have him as my service provider every time I come in to coastal Kia. More

Took a while to get started but once started turned out great and runs amazing great and runs amazing More

Coastal Kia always takes good care of my vehicle and in a timely fashion. The shuttle service is also amazing! timely fashion. The shuttle service is also amazing! More

Brought in my Sorento for a recall. The work was completed within a s short period of time and was happy with the work that was performed to correct a defect. My visits over the years The work was completed within a s short period of time and was happy with the work that was performed to correct a defect. My visits over the years have all been pleasant. A pleasure, as always doing business at Coastal Kia. More

My experience has always been great. The check-in process is smooth and the explanations are as thorough as required The check-in process is smooth and the explanations are as thorough as required More

Everyone in the service department was helpful and polite as always. They came over to keep me updated on the process and had me out in a good time. as always. They came over to keep me updated on the process and had me out in a good time. More

The service department appears to be well managed and attentive to customers. Vehicle handled with great care. attentive to customers. Vehicle handled with great care. More

Coastal KIA has the best customer service of any dealership I have worked with! Gary was professional and personable as well. They provided a shuttle to and from the dealership and Paul was also eas dealership I have worked with! Gary was professional and personable as well. They provided a shuttle to and from the dealership and Paul was also easy to communicate with and accommodating. I was amazed that they hand wash your vehicle after a visit with them! These days, customer service is hard to come by. My car seems to be doing well after the repairs and service that were needed. I would highly recommend Coastal KIA to anyone who needs maintenance or repairs!! Thank you to them for their great service and caring staff. More

Sam is always a pleasure to work with! Coastal Kia is the best! That's why I make the trek all the way from Raleigh Coastal Kia is the best! That's why I make the trek all the way from Raleigh More

I needed to be out asap, and my service consultant Bob Tomlin made sure that happened. Tomlin made sure that happened. More