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Coastal Kia - Service Center

Wilmington, NC

4.8
3,390 Reviews

3,390 Reviews of Coastal Kia - Service Center

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June 17, 2023

The service department was polite, friendly, efficient, and handled my problem on schedule. I recommend them. More

by CLINTON.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our Coastal Kia service department. Thank you for the high recommendations too. Please call us if you need anything. Thanks again!

June 16, 2023

They provided the service they promised, in the time that they promised.... They even called a few days afterwards to ask if everything was ok... More

by JANDSGIBBONS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and compliments for our Coastal Kia service team. We are thrilled to hear they followed up with you as well. Great news! Thank you for choosing Coastal Kia!

June 16, 2023

I found them to be very polite finished servicing car in a very acceptable yimeframe More

by ZETTPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Coastal Kia responded

Great news, thank you! We sincerely appreciate the five star service review and gracious comments. Thank you for the high marks for our Service Consultant Gary Nelson. Please call us if you need anything. Thanks again!

June 15, 2023

The service department was on time! All promises kept! I would recommend Kia Service to anyone More

by kinghouse716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2023

Timely and polite. Appreciate all the help we received. They are always helpful to us. More

by ETBTAHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. We love the feedback including, "timely and polite, appreciate all the help we received." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

June 10, 2023

Love Coastal Kia. Always looks after their customers. Always greeted with a smiling face. Love Coastal Kia More

by my2sunz46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "always looks after their customers...always greets with a smiling face." Thank you for the high marks for Bob Tomlin as well. Please call us if you need anything. Thank you for choosing Coastal Kia!

June 10, 2023

Professional, courteous service. No unnecessary add-ons. Making an appointment was easy. I will return. More

by ksloyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for our Coastal Kia service team. It was thoughtful of you to go online and rate your recent experience. Please reach out if you need us for anything. Thanks again!

June 10, 2023

This dealership is always helpful in getting your car back to you in a timely manner. They listen to your concerns and always have the knowledge to explain anything relating to car issues. More

by madison.mitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Roosa
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Jun 12, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. We love the comments including, "this dealership is always helpful in getting your car back to you in a timely manner." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 10, 2023

Great experience. Great customer service and my car was actually ready sooner than expected. Thank you! More

by LSMITH2591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review and gracious comments. We are thrilled to hear our service consultant Sam Weisman and our service team exceeded your expectations. Thank you for choosing Coastal Kia for your automotive service needs.

June 09, 2023

Facility was very nice and advisors were very communicative throughout the process. Everything I took my car in for was addressed and fixed and no one tried to push any services on me. I will def More

by megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Coastal Kia responded

Wonderful news Megan! We appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We love the comments including, "facility was very nice and advisors were very communicative throughout the process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

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