Coastal Kia - Service Center
Wilmington, NC
3,387 Reviews of Coastal Kia - Service Center
After having the appointment scheduled due to the part having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replac having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replacement part was not available. More
Very fast and friendly! Our rep did not try to upsell us or tell us we needed any additional work that wasn't absolutely necessary. They even washed and waxed the car for us Our rep did not try to upsell us or tell us we needed any additional work that wasn't absolutely necessary. They even washed and waxed the car for us! My father worked in the service center for a major auto company for years. I grew up in the service area and at a dealership, so I'm very familiar with how things work in that environment. Coastal Kia goes above and beyond what is expected every time we come in. I am always impressed any time we need to bring our Kia in. Sam is amazing to work with. He's fast, friendly, and stops to explain any questions that you have no matter how many or how small. Everyone you meet at the dealership is always friendly and will say hi to you and see if you need anything. Coastal Kia makes you feel like family! More
The service person I worked with was very informative and answered all of my questions. The price I paid was reasonable. answered all of my questions. The price I paid was reasonable. More
This is the third KIA i have bought from them ,they have been great with each one.I would recommend them to anyone who wants a no hassle experance. been great with each one.I would recommend them to anyone who wants a no hassle experance. More
Pleasant waiting area, quick service, able to evaluate new products. Cleared all recalls, got state inspection. Emissions check was not required in my county but they apparently did one anyway. new products. Cleared all recalls, got state inspection. Emissions check was not required in my county but they apparently did one anyway. More
Fast and easy service on vehicles. Appointment set was easy as well. Darren was super nice. Appointment set was easy as well. Darren was super nice. More
Employees are always friendly and pleasant. Waiting area clean and inviting. Salesman even comes over to the waiting area to say hello. Waiting area clean and inviting. Salesman even comes over to the waiting area to say hello. More
Quick service. Polite service people. I always get my vehicle serviced at Kia and am always happy with them. Thanks Guys and Gals! Polite service people. I always get my vehicle serviced at Kia and am always happy with them. Thanks Guys and Gals! More
Very friendly and did not wait too long in the lobby. One lady came and asked if we need any coffee or snacks..very nice... One lady came and asked if we need any coffee or snacks..very nice... More
Everyone we have had contact with have been exceptionally helpful, friendly and professional. The day the necessary part was received, they notified us and we picked our car up the next day. The facility i helpful, friendly and professional. The day the necessary part was received, they notified us and we picked our car up the next day. The facility is spotless and comfortable. Nice people to deal with. More