Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Service was great, went over expectations! Handled everything professionally, Very patient with me and helped with every step! I would recommend! Handled everything professionally, Very patient with me and helped with every step! I would recommend! More
They have been very polite and considerate of our needs and been very professional. Their waiting area is very nice. and been very professional. Their waiting area is very nice. More
The service reps were very attentive to the customers and kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. More
Had my 2020 Soul S in for its 52,000 mile service. The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my options were, and if I agreed, great. If not, that was fine also. Work was done in a timely manner, and I was kept informed throughout the process. Another reason why I love this dealership and always recommend it to others. Great job Service! Thanks! More
I have written reviews before, but I have to say Sam and the Kia team went above and beyond this past week. A few weeks an engine coil went bad and because so many used cars are out there, it took a few da the Kia team went above and beyond this past week. A few weeks an engine coil went bad and because so many used cars are out there, it took a few days. I went in this Wednesday with a similar problem (a different engine coil this time) and I thought my Memorial/birthday plans would be ruined. Instead, Thursday Sam called me and said my car was fixed. Holiday and Birthday weekend saved. Thanks guys for going above and beyond, as usual. More
Courteous service. They did everything right to make us comfortable and did the job quickly and efficiently. They did everything right to make us comfortable and did the job quickly and efficiently. More
Their service has always been exemplary, highest levels of courtesy and care. Thankfully, this vehicle has only needed one repair in 88,000 other than brakes and tires. of courtesy and care. Thankfully, this vehicle has only needed one repair in 88,000 other than brakes and tires. More
Service on time, as promised. Courteos, efficient for a factory recall. Excellent dealership. Would recommend Courteos, efficient for a factory recall. Excellent dealership. Would recommend More
in for car recall no problem other everyone was great they r always very nice they r always very nice More
They we’re waiting to help when I drove up. Help me decide to decide what I needed to done. Help me decide to decide what I needed to done. More