Coastal Kia - Service Center

The dealership is the best place to buy a new car they are nice and friendly are nice and friendly More

Wouldn’t cover something warranty related and damaged my dash trying to fix another issue. If you make the mistake of buying a Kia do not compound it by going to this dealership dash trying to fix another issue. If you make the mistake of buying a Kia do not compound it by going to this dealership More

Employees in the service department are very helpful, knowledgeable, friendly, & keep customers updated on vehicles. knowledgeable, friendly, & keep customers updated on vehicles. More

Mike, was very friendly and helpful. I came in for an oil change and it took only a minimal amount of time. Love the service at Coastal kia I came in for an oil change and it took only a minimal amount of time. Love the service at Coastal kia More

Rattle in back suspension turned out to be rear self-leveling shock insulator and locking nut. This is a known 'service bulletin' issue. Parts needed to be ordered (kind of surprised since it is a self-leveling shock insulator and locking nut. This is a known 'service bulletin' issue. Parts needed to be ordered (kind of surprised since it is a known issue they were not in stock). Issue remains unresolved and will be returning for a 3rd visit next week. I will be asking for a loaner as this service is 2 plus hours and quite inconvenient with my work schedule. I despise the number of emails I receive asking me to rate the service I receive as well as being asked to fill them out. I love having the overnight drop box, just wish I dropped my keys inside a slot in a door instead of the drop box on the sidewalk. This doesn't feel as secure as I think it could be. Darren answered all my questions about the brake pads and confirmed for me that I can hold off a few more months before replacing them. More

I love coastal Kia on market st. They always help me and make sure I’m getting everything done that I need fro my car They always help me and make sure I’m getting everything done that I need fro my car More

Jason said He would help me get a vehicle. And he did just that satisfied And he did just that satisfied More

Very fast and friendly! Our rep did not try to upsell us or tell us we needed any additional work that wasn't absolutely necessary. They even washed and waxed the car for us Our rep did not try to upsell us or tell us we needed any additional work that wasn't absolutely necessary. They even washed and waxed the car for us! My father worked in the service center for a major auto company for years. I grew up in the service area and at a dealership, so I'm very familiar with how things work in that environment. Coastal Kia goes above and beyond what is expected every time we come in. I am always impressed any time we need to bring our Kia in. Sam is amazing to work with. He's fast, friendly, and stops to explain any questions that you have no matter how many or how small. Everyone you meet at the dealership is always friendly and will say hi to you and see if you need anything. Coastal Kia makes you feel like family! More

After having the appointment scheduled due to the part having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replac having a defect from the supplier the first time, the part was supposed to be reordered and installed at this visit. Still, unfortunately, the replacement part was not available. More

The service person I worked with was very informative and answered all of my questions. The price I paid was reasonable. answered all of my questions. The price I paid was reasonable. More